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DCH Chrysler Dodge Jeep Ram FIAT of Temecula

Temecula, CA

4.8
327 Reviews

26845 Ynez Road

Temecula, CA

92591

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Showing 327 reviews

August 09, 2014

Liars with no customer service skills, cannot be trusted. We recently purchased a used 2006 BMW X5 from this dealership. We were told by the salesman, Robert, that the vehicle had previously been in a "minor More

by blpansy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Christy and Robert
Oct 16, 2014 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

Hello, First, I want to thank you for taking the time to share your review with us. Any feedback, positive or negative, is appreciated because it helps us improve. Second, I want to apologize for the experience you had at our dealership. We always want our customers to feel that they are receiving the highest level of service, and I regret to hear that you do not feel this way. I would appreciate the opportunity to speak with you personally regarding your experience. At your convenience, please contact me at 951-491-2177 so that we can discuss your situation and hopefully restore your faith in our dealership and service department. Again, thank you for your feedback. I look forward to speaking with you. Sincerely, John Holmbeck, General Manager 951-491-2177

July 28, 2014

Greg Carey is the best! This is our 4th car from DCH, Greg Carey was awesome from start to finish! He made us so comfortable with his genuine, professional, easy-going demean More

by Markiepoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Carey
Aug 05, 2014 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

Thank you for taking the time to leave a 5-star review. We are happy that Greg was able to provide you with an exceptional car-buying experience. Again, thank you for the positive review and of course, your continued patronage!

July 07, 2014

DCH was AWESOME!! Christopher Bennett had great customer service!! His team was quick, efficient and informative. He took the time to explain things and went out of h More

by disneyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Bennett
Jul 11, 2014 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

Thank you for the 5 star review! We are glad you had such a great experience at our dealership, especially with Christopher. He is a valued member of our team, and we will be sure to pass along the kind words to him. We greatly appreciate your business and look forward to seeing you again soon.

July 01, 2014

Purchase of a 2014 2500 Ram truck I cannot say enough about the purchase of our New 2014 Dodge Ram 2500 truck. The salesman Pradeep (Mr.P) is the best anyone could hope for. This is my More

by Rickanita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pradeep
Jul 11, 2014 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

Thank you both for your loyalty to DCH Chrysler Jeep Dodge of Temecula! We're thrilled that you both had such a great experience you decided to shop with us again. Enjoy your 2014 Dodge Ram 2500 and let us know if you have any maintenance needs!

June 25, 2014

Robert Traver is a awesome salesman, honest, genuine, and had the customers interest from the start. Definitely will recommend all my friends to come see Robert. More

by jgomez24yrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
robert traver
Jul 02, 2014 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

Thanks for the positive feedback! I'm glad that you found Robert to be helpful without being pushy when it came to purchasing a vehicle. Thanks for your business and the great review!

June 11, 2014

2014 Ram 3500 Longhorn Went to DCH to purchase a new truck. We had to drive 2 hours, so I called to make sure the truck was on the lot and spoke to Justin, he confirmed the More

by longhornsdf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Glenn and Joanna
Jun 19, 2014 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

​Thanks for the five-star review! Customer satisfaction is our top priority so I'm glad you were happy with our services! We appreciate your feedback and your kind words about Justin, Glenn, and Joanna. I'm pleased to hear they were able to show you our smooth car-buying transactions at DCH Chrysler Jeep Dodge of Temecula. Enjoy your truck and please let us know of any maintenance needs that may arise!

June 09, 2014

Great Service DCH has an out standing service team. I was going to take my jeep to a retail parts store that does service as well but decided to go the dealership r More

by tina456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
Jun 13, 2014 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

​Tina, thanks for the positive review! Customer satisfaction is our top priority at DCH Chrysler Jeep Dodge of Temecula, so I'm pleased to hear that you were satisfied with our services. Thanks for your business and let us know of any other maintenance needs that may arise!

June 08, 2014

You have my business DCH has an out standing service team. I was going to take my jeep to a retail parts store that does service as well but decided to go the dealership More

by Louisiana mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah
Jun 11, 2014 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

Thank you for taking the time to write a review! We love to hear feedback from all our customers! We are so happy to hear that you had a positive experience with our service department! Let us know if there is anything else we can do to help!

May 31, 2014

Doing something right I have not always had great experiences with dealership service departments. But thankfully that was not the case here. The staff was friendly and co More

by dtheis2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Williams
Jun 05, 2014 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

Thank you for taking the time to write a review. We understand getting your car serviced is not always the best experience, so here at DCH Chrysler Jeep Dodge of Temecula we try to make it as painless as possible. We look forward to seeing you again!

May 29, 2014

Doesn't get any better then this This was my son's first purchase of a new vehicle working with Marty made this a very special day for me and my son. We left that day with a new Dodge More

by rgochee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Striano
Jul 25, 2014 -

DCH Chrysler Dodge Jeep Ram FIAT of Temecula responded

Thank you so much for the glowing recommendation and of course, your business! We look forward to the opportunity to serve you again in the future!

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