"Service does not pay attention to DETAIL !!"
Took my Fiat 500 in for oil change, spark plugs, power window malfunction, and burned out headlight.
Brought the car home after being in the shop for 2 days. That night the other headlight wasn't working. Obviously nobody bothered to check after replacing the Left to check the RIGHT.
Total cost of service $544.
They didn't even bother to wash the car or vacuum it out. Every other dealership I have worked with in the past few years wash and vacuum the vehicle no matter how little you spend or even if it's a warranty service you don't pay for.
The excuse,, the city of Temecula won't let them us water for car wash. Well if that is the case, which seems a bit over reaching by the city, give the customer a coupon for a car wash somewhere else.
Left a message for Mike the Service manager on voicemail. No return phone call.
At any rate they over looked fixing the headlight. Now I have to make another appointment. This time it will be with a "classy" "service and detail" oriented business.
"Purchase of new dodge ram truck"
Went into dealership looking for new car or truck. Was greeted by Chris and helped us out. Was friendly and very knowledgeable about all the vehicles and trucks. Ended up buying a new 2018 dodge ram truck. Would recommend this dealer and would recommend Chris as well. Drove one hour to this dealership on the 4th of July and was well worth the drive with the experience we had at the dealership.
"Worst of the worst"
These guys are shady. In southern California, you may think that's a good thing. It's not. You will be HOT if you buy a car from these crooked snakes. John couldn't even bother to come out of his office to speak with me after having my Jeep in for service for nearly two months. What a tool.