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DCH Freehold Toyota

Freehold, NJ

4.7
2,667 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,667 reviews

May 03, 2019

Rude and Doesn’t Care About Customers Nick may seem nice to new customers, but if you have to work with him you will quickly see he doesn’t care about customers at all. Customer loyalty is More

by Cars94619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Hoff
May 24, 2019 -

DCH Freehold Toyota responded

I appreciate the time you took to leave us this review. However, I am disappointed to hear about the issues you experienced with our customer service. We want all of our customers to feel valued at our dealership, and we regret that we missed the mark. I would appreciate the chance to speak with you personally about your experience with us. Please contact me at 732-984-6141 at your earliest convenience. I hope to hear from you. Thanks, Dennis Fike, General Sales Manager

May 02, 2019

As good as it can get if you are like me, you loathe the car purchasing experience. After purchasing a Lexus, all other dealerships seem even worse. But I must say Freehold More

by Nstiles123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Greene
May 03, 2019 -

DCH Freehold Toyota responded

Thank you for the wonderful review! We are so glad to hear that our team was able to give you great customer service! We appreciate your kind words and look forward to seeing you again!

May 01, 2019

Great This was the fifth Camry I have leased from DCH Toyota. The cars are amazing, as is the dealership. Ian Salon is my go to salesman. This is the fourth More

by gromano23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Fike
May 01, 2019 -

DCH Freehold Toyota responded

Thank you for reviewing our dealership. We are glad to hear that we have had the opportunity to earn your business once again, and we are glad to hear the kind words for Ian and Dennis. We look forward to meeting your leasing needs in the future as well!

May 01, 2019

Another great experience..as usual.. This is my Fifth Toyota Camry XLE..I really enjoyed everyone of them..my Sales Rep..Ian Michael Salon is the Best... gets the best deal possible to More

by Fish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Braverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGrath
May 03, 2019 -

DCH Freehold Toyota responded

We aim to impress, and we're so proud to hear that we did so with you! We appreciate the fantastic review!

April 29, 2019

Repeat customer I've purchased/leased multiple vehicles from Ian. He's always very helpful in making sure I get the vehicle I want for the right price. He's definitel More

by Armen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

DCH Freehold Toyota responded

Armen, thank you for your review. We are glad to hear about your experiences with Ian, and we are also glad to have the chance to earn your business again and again. We look forward to seeing you again!

April 28, 2019

Completely satisfied Ian-Michael Salon Once again, as this is our second car purchased from Ian in six months, dealing with Ian was a pleasure. ian is knowledgeable, pr More

by Petey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Hoff
Apr 29, 2019 -

DCH Freehold Toyota responded

Petey, we are grateful for this wonderful review and your kind words about Ian! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

April 27, 2019

Great service After searching around, Freehold Toyota is the best dealership I've experienced. Stress free and honest sales person. Thanks Nori for all of your help More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nori Wilhelm
Apr 29, 2019 -

DCH Freehold Toyota responded

Dan, we're delighted to read about your positive experience. Thank you for the special mention of Nori's great service!

April 25, 2019

Quick , professional and pleasant We just leased another Highlander and not only do we love the car, working with Toyota and specifically Ian I has been easy, informative and pleasan More

by MPace
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2019 -

DCH Freehold Toyota responded

Thanks for the wonderful review! I'm so glad you enjoyed your visit with us, please let us know how we can help with any future maintenance needs that may arise.

April 08, 2019

Nori is the best! I leased my first vehicle with them, and was extremely happy with my service. Three years later, I bring my car back with not such great credit, and d More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal, Nori Wilhelm
Apr 09, 2019 -

DCH Freehold Toyota responded

Laurie, thank you for the wonderful review and the shout out to Nori! We're always happy to help our customers find a great vehicle at the right price! Thank you for your business and your loyalty to our dealership!

April 03, 2019

Great Customer Service and Experience I recently purchased my fourth Toyota and my experience with Ian was outstanding. I met him on Saturday as we discussed many options. He gave me a gre More

by Franco3272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGrath
Apr 05, 2019 -

DCH Freehold Toyota responded

Franco, thank you for taking the time to leave this review for us, we appreciate it. We are glad that Ian was able to give you a five star sales experience and that your service tech Kevin has been able to give you great vehicle servicing. We hope to see you again!

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