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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,278 Reviews

1,278 Reviews of DCH Kay Honda - Service Center

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August 24, 2022

I have leased 4 cars and each time had a great experience. Always feel very taking care of. More

by kaczkak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

DCH Kay Honda responded

Hello, thank you for taking time to leave a solid review of your sales experience at DCH Kay Honda! We're happy to know you have felt taken care of during each lease. We look forward to working with you again and keep an eye out for new lease options in the future.

August 11, 2022

Garbage. Absolute, 100% garbage. Not only did they Jack the car up to change the tire incorrectly, they also damaged the rim that they changed the tire on. I More

by r_joe7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason or Justin. Tall skinny white dude with dark hair. , Karen Giron
Aug 11, 2022 -

DCH Kay Honda responded

Hi Joe, I regret to see you believe this happened during your service visit. I hope you will consider reaching out to me at the number below so that we may discuss further. I hope to hear from you soon. 732-676-9971 Ken Kallok Service Manager

July 07, 2022

I am very satisfied with the excellent service I always get at DCH Kay Honda. Jacob is an outstanding, professional and courteous person. It's a pleasure to deal with him. More

by gamiltadros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob, Edwardo
Jul 08, 2022 -

DCH Kay Honda responded

Hello, we can definitely say the feeling is mutual! Providing you with such an experience has always been our pleasure and we are already looking forward to your next visit here at DCH Kay Honda.

July 07, 2022

great service. joe budner made sure the vehicle was taken care of at the appointed time. always reliable. More

by ronniewest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

DCH Kay Honda responded

Hi Ronnie, thank you for this positive feedback for both DCH Kay Honda and our team member, Joe. We are always here to provide proper and prompt service.

July 05, 2022

Tiffany was very understanding and efficient in resolving my problem. She had a technician ‘ s oversight corrected when I insisted that a part of my car was about to drag on the ground. It was and it was f More

by Butler.patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

DCH Kay Honda responded

Hi Patricia - Thank you for taking the time to leave us a great review! We appreciate your business and are glad that you had an amazing, easy experience here with us at DCH Kay Honda.

July 03, 2022

Always responsive. Extremely thorough. EXPLAINATION of services required and recommended appreciated. I appreciated the detailed description provided with The Bill. Cus More

by fisherppd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Jul 05, 2022 -

DCH Kay Honda responded

Hi there - Thank you for being such a valued customer and continuing to choose DCH Kay Honda. Your business means the world to us, and we enjoy working with you every time you come back.

June 29, 2022

Michael Myers is enthusiastic and helpful in my purchase of my first ever automobile. Definitely will come back. More

by Fangze Shang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

DCH Kay Honda responded

Congratulations on your first ever vehicle purchase! The DCH Kay Honda team is honored to have been there to help you though the process.

Jun 30, 2022 -

DCH Kay Honda responded

Congratulations on the purchase of your vehicle, Fangze! We are glad to have assisted you with helpful and enthusiastic interactions. We will be looking forward to working with you again here at DCH Kay Honda.

June 28, 2022

I brought my 2017 CRV for routine oil change. I recently got hit with some unexpected expenses (hot water heater, vet bill) and I was told that some of the suggested work could wait. It was nic More

by jscratchley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

DCH Kay Honda responded

It is great to read that our Service Team was able to ensure your 2017 Honda CRV is safe. We appreciate having you as a valued customer here at DCH Kay Honda. We look forward to assisting you with your future needs.

June 27, 2022

Easy to schedule, great appointment times, was in and out as promised - perfect experience - service advisor was a great More

by okod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

DCH Kay Honda responded

Thanks for sharing your experience with our service scheduling! We are happy to see you found it to be easy and convenient. Should any future needs arise, we hope you will keep our team here at DCH Kay Honda in mind.

June 27, 2022

I am a repeat customer of this dealership and despite all the challenges through Covid and recessions, their attention to details when dealing with their customers continues to impress. This time, it wa More

by Arielperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not see the gentleman that helped me in any of your rosters
Jun 27, 2022 -

DCH Kay Honda responded

Thank you for sharing your experiences with our team, Ariel. We couldn't be happier to see you have always received excellent care. Until your next visit, we wish you safe travels!

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