DCH Kia of Temecula

Dealership is clean and well maintained. Repairs/maintenance is slow. It takes longer than most to complete routine maintenance. Follow up for issues is not done in a timely manner. Took ove Repairs/maintenance is slow. It takes longer than most to complete routine maintenance. Follow up for issues is not done in a timely manner. Took over 6 months before issue was resolved. Once resolved everything was in working order. Communication/follow up needs improvement. More

Nick was an awesome serviceman at one of the front service desks. I told Nick I would sit in the lounge while the service was being completed, and I did not have to wait very long. That was really gre service desks. I told Nick I would sit in the lounge while the service was being completed, and I did not have to wait very long. That was really great. Nick made sure that I was not charged for my first service on my new leased vehicle, which was appreciated since that was a verbal promise from four months earlier. Thanks DCH Kia and Nick. More

Good sales agent, good financial manager, quality vehicles, fast customer support, professional management over all vehicles, fast customer support, professional management over all More

This is my second car from DCH. They have always impressed me with their integrity and their commitment to making sure I left the dealership taken care of. I would definitely recomm They have always impressed me with their integrity and their commitment to making sure I left the dealership taken care of. I would definitely recommend DCH. More

5 stars for oil change, professional and easy approach for service of my Kia 2023 Niro for service of my Kia 2023 Niro More

Chris was the Service Attendant that handled my appointment and he was great!! He explained everything, made recommendations, was very professional & friendly! He kept me updated and personally tha appointment and he was great!! He explained everything, made recommendations, was very professional & friendly! He kept me updated and personally thanked me. He was a great example of what exceptional customer service should be! Thank you Chris More

Quick, easy service! Advisors are informative and helpful with all of my needs and answer all my questions. Advisors are informative and helpful with all of my needs and answer all my questions. More

Excellent internet and financial persons and service. Some Awful Service department persons..: Excellent parts department service… Some Awful Service department persons..: Excellent parts department service… More

Chris was my Service Dept Rep He was courteous, professional and informative. Excellent customer service! professional and informative. Excellent customer service! More

Everyone was friendly and professional. A gentleman even helped me back out because there were cars everywhere, not so good. My car was serviced on time. A gentleman even helped me back out because there were cars everywhere, not so good. My car was serviced on time. More