DCH Subaru of Riverside

My mechanic was efficient,smiling and helped me set clock.. I'm still unaware of how to get another key. The only spare I have has no alarm setting.Only opens car door. The service department suggests I see c I'm still unaware of how to get another key. The only spare I have has no alarm setting.Only opens car door. The service department suggests I see car sales department.I had no time to go over there. Guess I'll call. More

Total Scam! They are such liars and don’t have any customer service skills! Flip a single mom off with 3 children who saw! Awful dirty place to go! They are such liars and don’t have any customer service skills! Flip a single mom off with 3 children who saw! Awful dirty place to go! More

Great experience of the Service Department. I took My Legacy to this dealership for a recall service. The place was clean and easy to find. The waiting lounge was clean and comfortable with Keur I took My Legacy to this dealership for a recall service. The place was clean and easy to find. The waiting lounge was clean and comfortable with Keurig coffee machine, snacks and cold water available. Marisa assisted me with the paperwork. She was very polite and soft spoken. My car was done within the time Marisa had promised. While waiting in the lounge, I noticed that Marissa and two other service writers were very polite and respectful to other customers. Based on my visit today, I will definitely return to this dealership for future service need for my Legacy. I will also recommend them to my friends and family members. More

Excellent Customer Service.. The employees at Subaru Riverside are always professional and informative about my vehicle. Although, it seems the service Dep is under staff, Ruben The employees at Subaru Riverside are always professional and informative about my vehicle. Although, it seems the service Dep is under staff, Ruben tried his best to make sure all customers were happy. More

Fair price and good willingness to work with. They were the only subaru dealer who gave a good price here in SoCal and worked hard to get me the vehicle and options I wanted. They were the only subaru dealer who gave a good price here in SoCal and worked hard to get me the vehicle and options I wanted. More

Always a great experience Very efficient process, easy to communicate with service advisors. Prices in my opinion are fair, everything was explained clearly. More importantly I Very efficient process, easy to communicate with service advisors. Prices in my opinion are fair, everything was explained clearly. More importantly I did not have to wait once I arrived, all paperwork was prepared and ready to sign. More

Great Experience I arrived at the dealership, knew what I wanted and was out of there in an hour. I did my work with the dealership via internet and the experience was I arrived at the dealership, knew what I wanted and was out of there in an hour. I did my work with the dealership via internet and the experience was nothing like the dreadful 4-5 hours I've experienced before. More

6 Stars like the logo Customer service is amazing. Explained every detail and made you feel like family. Already purchased two vehicles here and will come back again. Customer service is amazing. Explained every detail and made you feel like family. Already purchased two vehicles here and will come back again. If I could give 6 stars I would More

They made it work My wife and I walked into the dealership with a model in mind but unfortunately the dealership did not have the selection that desired. After being sh My wife and I walked into the dealership with a model in mind but unfortunately the dealership did not have the selection that desired. After being shown a few different options Christopher Wright was able to guide us into the model that was available. Although it was a higher price point than we initially wanted we are happy with the Subaru Ascent that we drove off the lot. I would however have to add that the office needs to be more customer friendly, there was little to no privacy speaking with sales people and the size and layout was just not thought out correctly. More

Excellent buying experience Hassle free buying experience. Richard and Ali are awesome. I will recommend anyone to DCH Subaru in Riverside. Hope service from them will be exce Hassle free buying experience. Richard and Ali are awesome. I will recommend anyone to DCH Subaru in Riverside. Hope service from them will be excellent. More