DCH Subaru of Riverside

Awesome Allen was amazing and he really made the buying experience easy and quick. I would really recommend Allen to anybody that is interested in Subaru. Allen was amazing and he really made the buying experience easy and quick. I would really recommend Allen to anybody that is interested in Subaru. More

3 time is a charm Basically went to two other local dealerships and had about given up when i called over the the DCH Subaru of Riverside and spoke to a Matt ...who pro Basically went to two other local dealerships and had about given up when i called over the the DCH Subaru of Riverside and spoke to a Matt ...who promised he would find that perfect car for me..that the other 2 Subaru dealerships didnt take any initiative to go above and beyond. I had looked up the inventory on the web site and then called to actually verify they were actually there on site and was told to come in, they were all there. I had a list of 7...when i got there...only 1 was there and they apologized saying the web sites doesnt update accurately...EXCEpt that i had actually called to verify before wasting a trip 45 min away to see the available cars. I then called Matt at a different Subaru dealership (located further from my home but seems to want my business) to catch him on his cell phone and on his day off from work. Regardless, he still took my call and assured me if i Came in ..they would meet my needs or find me a car that would. I asked if they just had the car i was looking for in 4 cylinder to do a test drive and then would go online and build one as i was beyond frustrated. He said to please come in and see one of his associates, Brian-since it was his day off but that he would take just as good of care of me. I did go in and was showed the car type i wanted to test drive and did that. Loved it, but then Brian decided to bring me a few others to check out that met the needs I had told him i wanted in my next car. Basically, Brian determined what I was looking for, and then balancing that with the variables i was adding to the deal with a trade in and coming in with my own financing. I am happy to say that the entire team did there worked with me to make the deal work and in the payment range I would be comfortable with. I cant remember everyones names but Brian and Matt team worked it brilliantly. The finance guy, Donald? another great asset. Brian even took the time to introduce me to the service staff and manager and explained how to get service in future when/if needed. IF you are in the market for a SUBARU,, go to DCH Subaru oF Riverside FIRST for the best possible experience. More

Service The quality of the service was great. The price was lower than expected. The DCH website and chat support needs to be improved. The chat support has n The quality of the service was great. The price was lower than expected. The DCH website and chat support needs to be improved. The chat support has no ability to provide status or any meaningful help. The chat support is nothing more than a text based answering machine. More

Great Ruben was excellent with everything. Friendly and helpful and always a great attitude every time I'm in the dealership. Have never had any issues what Ruben was excellent with everything. Friendly and helpful and always a great attitude every time I'm in the dealership. Have never had any issues what so ever. More

Our 2018 Outback We were treated promptly and professionally by everyone. This was our second purchase at this dealership and we look forward to doing all of our servi We were treated promptly and professionally by everyone. This was our second purchase at this dealership and we look forward to doing all of our service with them. More

Great service I appreciate the service I've received from individuals at this establishment. Ruben at service, Jesus at parts, and Nick at sales. These guys are hig I appreciate the service I've received from individuals at this establishment. Ruben at service, Jesus at parts, and Nick at sales. These guys are highlights and leaders at this dealership and because of them I keep coming back and getting service. Thanks guys for your hard work and also to those who I've forgotten. More

Excellent as always I have been coming to DCH Riverside for years, and have recommended them to friends who bought a Subaru from them and had as great an experience as I I have been coming to DCH Riverside for years, and have recommended them to friends who bought a Subaru from them and had as great an experience as I always do. Whether it be dealing with people buying a new car, or dealing with the service department. I have always had great service. More

60k Major Service I called Subaru of Riverside to schedule the 60k major service on my Subaru Forester, and they were able to schedule me for an appointment the next da I called Subaru of Riverside to schedule the 60k major service on my Subaru Forester, and they were able to schedule me for an appointment the next day. I had called local Subaru dealerships to ask for prices, and Subaru of Riverside was by far the lowest. They even accepted a coupon from a different dealership and priced matched it! I was told the service would take about 3 hours so I asked for a loaner vehicle. They didn't have any available, so the staff made arrangements to give me a rental car at no additional charge. I had an overall great experience, and felt that the staff genuinely tries to provide the best customer service. I would definitely recommend taking your car there for service! More

It was pretty cool The service is pretty awesome and good. I enjoyed being there hanging out with them. They take care of my car and also brought me back to my house. The service is pretty awesome and good. I enjoyed being there hanging out with them. They take care of my car and also brought me back to my house. More

No wait, service immediate Lack of early bird service, no place to park prior to business opening, except on street. Other then stated, overall service was more then satisfactor Lack of early bird service, no place to park prior to business opening, except on street. Other then stated, overall service was more then satisfactory. Ruben was very helpful. More