DCH Subaru of Riverside

Professional and laid back Nice chaps. Easy going and accommodating. They worked with my ever changing schedule. It will be nice to have them figure out a permanent solution to Nice chaps. Easy going and accommodating. They worked with my ever changing schedule. It will be nice to have them figure out a permanent solution to the service facilities. Seems like it is taking a long time. (Oh, and Subarus rock) More

Excellent Service I've been waiting for the 2018 Crosstrek 2.0i Limited for quite a while, and have inquired with various SoCal Subaru dealerships through a 5 month per I've been waiting for the 2018 Crosstrek 2.0i Limited for quite a while, and have inquired with various SoCal Subaru dealerships through a 5 month period. I was on a very short timeline as I plan on moving out-of-state, and needed a dealership to provide me the 2018 model both immediately and at a reasonable price. After presenting to Matt at least one of the price quotes I had previously been offered, he was quick to point out that while other dealerships were offering me great (i.e. cheaper) prices, he instead was offering me a better deal. Moreover, the vehicle was available at DCH Riverside much sooner than at the other Subaru dealerships I had inquired with. Matt, as well as Daniel and Amin, were all very understanding of my immediate need for the car, and worked to make sure the entire reservation/purchasing process was both efficient and easy. I couldn't have asked for better customer service. More

Everything went well thank you Everything went well for oil change the Lugnuts broke on them while rotating the tires the wait was about two hours otherwise everything went very w Everything went well for oil change the Lugnuts broke on them while rotating the tires the wait was about two hours otherwise everything went very well and I would recommend them to someone else thank you Subaru They also provided service for us to go to lunch and they picked us up which was very nice of them thank you Ruben see you in the next oil change mr. Hernandez More

Went above and Beyond to get my car I had been researching cars for 2 months and knew exactly what I wanted. I had called and visited two closer dealerships but they wanted to sell me o I had been researching cars for 2 months and knew exactly what I wanted. I had called and visited two closer dealerships but they wanted to sell me on something else. When I called Matt from DCH Subaru in Riverside he understood I knew what I wanted and spent 2 days finding the car - even from another dealership. He made the arrangements to bring my exact car to his store and I drove away in my dream car the very next day. Good Job to all the staff at DCH Subaru of Riverside More

Excellent Experience I have been using the dealership where I bought my car for the services I paid for in advance and was happy with them about half the time. The last ti I have been using the dealership where I bought my car for the services I paid for in advance and was happy with them about half the time. The last time I attempted to get an appointment, they were going to call me back on 3 occasions and never did. I reached out to DCH Subaru of Riverside and they fit me in for the next day since I was leaving the following weekend for a trip. Ruben let me know what they were doing, how much the estimate was and when I could anticipate having my car back. My car was finished within 10 minutes of the time I was told, at the price I was told. The only negative I would say would be there were not enough chairs for all those who were waiting. I will use Ruben as well as this dealership again. More

Great Customer Service Ruben in Service and Jesus in Parts were a great help. They shared their expertise and expedited my service request as promised. They were transparent Ruben in Service and Jesus in Parts were a great help. They shared their expertise and expedited my service request as promised. They were transparent throughout the whole process and communicated well with their procedures and prices. More

Excellent Service Arrived early, No problem, they would fit us in early. Ask for directions to a Denny's or breakfast place walking distance, no worries they say, we wi Arrived early, No problem, they would fit us in early. Ask for directions to a Denny's or breakfast place walking distance, no worries they say, we will drop you off and pick you up. They dropped us off for breakfast and picked us up. And car was ready! I yr service plus car wash! Excellent!!! This is why we drive 65 miles, they sell cars with same style, best experience we've ever had. We're retired and have lots of experience in buying cars! This place was the best!!!! More

Needs better customer service and phone skills I called to see about getting an oil change and the man on the phone was very uncooperative. I'll find a different Subaru dealer. I called to see about getting an oil change and the man on the phone was very uncooperative. I'll find a different Subaru dealer. More

12,000 mile check-up. Easy to get my appointment time. My wait time was short. I felt confident in Chris the DCH service Rep He was pleasant and professional. Easy to get my appointment time. My wait time was short. I felt confident in Chris the DCH service Rep He was pleasant and professional. More

Oil change, tire rotation, inspection and key program Chris was very polite and efficient. We were in and out quickly which was certainly appreciated inasmuch that we had driven 90 miles to get to you! We Chris was very polite and efficient. We were in and out quickly which was certainly appreciated inasmuch that we had driven 90 miles to get to you! We will be recommending you to our neighbors and friends! Thanks DVH SUBARU OD RIVERSIDE! More