DCH Subaru of Riverside

Very professional and friendly. Very friendly service staff. Very professional. They provide refreshments while you wait. Reasonable wait times. And they drive your car very carefull Very friendly service staff. Very professional. They provide refreshments while you wait. Reasonable wait times. And they drive your car very carefully. Shout out to the techs working in the cars! More

New car Matt and all of the people there made me and Veronica very comfortable at the first hello thank you we really love our new car Matt and all of the people there made me and Veronica very comfortable at the first hello thank you we really love our new car More

emergency service on my roadtrip I called this dealer after a light came on about 4000 miles into my roadtrip and about 400 miles from home. they were able to fit me in, change my oi I called this dealer after a light came on about 4000 miles into my roadtrip and about 400 miles from home. they were able to fit me in, change my oil, replace the sensor, all in less than a couple hours. Everyone was friendly and striaghtforward. More

Excellent, personal service DCH Subaru provides excellent customized service for all your Subaru needs. We have a 2015 Forester and a 2003 Baja, and regular servicing from DCH k DCH Subaru provides excellent customized service for all your Subaru needs. We have a 2015 Forester and a 2003 Baja, and regular servicing from DCH keeps both of them in top form. We especially appreciate the friendly, personal service of the service team. Reminders about upcoming servicing requirements and regular special offers that reduce costs are extra plusses. The only downside to the current dealership is that the new service department building is still under construction, so the waiting area for servicing (in a temporary trailer) is a little dark and cramped compared to the old area. More

Amazing car buying experience! Everyone was great, Janet & Donald were knowledgeable & super helpful, we were in & out of the dealership in less than an hour & a half. I have never Everyone was great, Janet & Donald were knowledgeable & super helpful, we were in & out of the dealership in less than an hour & a half. I have never had such a quick & painless car buying experience. I highly recommend DCH Subaru!! More

oil consumption test Chris Chavez was very helpful and explained in full detail about the process. He is very engaging and listened to my concerns and needs for my vehicl Chris Chavez was very helpful and explained in full detail about the process. He is very engaging and listened to my concerns and needs for my vehicle. He made some recommendations for future service to help me keep my Subaru on the road. Good folks at the service department and Chris is one of them. More

Did exactly what they said they would do. Chris Chavez was very helpful and kept me posted on status. Everyone did what they said would be done and I am quite happy. Better than Irvine Subaru. Chris Chavez was very helpful and kept me posted on status. Everyone did what they said would be done and I am quite happy. Better than Irvine Subaru. More

Electrical issue in new car and 6000 service and oil change They were personable caring and both knowledgable and professional. Always providing prompt and effective service correcting issues I feel like fami They were personable caring and both knowledgable and professional. Always providing prompt and effective service correcting issues I feel like family rather than just another customer. I live in Sun City CA and this is the only vehicle for me and my dad who is elderly and does not drive they always take care of me in a timely manner. This the best beaker I have ever had the pleasure of working with. I highly recommend them to everyone especially family and friends More

Quick, knowledgeable, friendly, pleasant. My mysterious problem was resolved quickly and at no charge. Even though dealers' hourly rate is higher than that in other shops, the knowledge of the My mysterious problem was resolved quickly and at no charge. Even though dealers' hourly rate is higher than that in other shops, the knowledge of the specialized experts can make it actually cheaper to go to a dealer - certainly to the Riverside Subaru dealership off the 91 freeway, at Indiana and Adams. And it is very pleasant, too. More

2017 Subaru Outback purchase for retirement: Greetings: To Subaru Upper Mgmt. - This review is over a month in coming, so my apologies for just now getting to it. I've been very busy tak Greetings: To Subaru Upper Mgmt. - This review is over a month in coming, so my apologies for just now getting to it. I've been very busy taking care of other business also, and since I'm now retired, and it is only me making all of the decisions, it is important for me to "cover all of the bases", as much as possible, wherever needed. Being retired is more "work" than I imagined it would be. Also, believe it or not, I'm not one to review my "Inbox" each and every day. No sir, that is not my "modus operandi". I'm doing good just checking my bank statement, once or twice a week, for available funds, and then move on. For my emails; it is not unusual for me to check in on things only once every month, or two. Really. My life does not revolve around a computer; not anymore anyway, especially now that I have retired from my previous employment. I was glad to leave that computer, believe me!! I sometimes forget though that other people's lives, or employment status, are dependent on customer's evaluations via "computer", such as it is with DCH Subaru of Riverside. Again, my sincerest apologies. Okay, then, now onto my 2017 Outback..... Concerning my recent purchase with DCH Subaru of Riverside, I have to say to Upper Mgmt. that it was the most satisfying car purchase of my entire "career" of buying vehicles in the past, whether they were new, or used. "THE MOST SATISFYING....." And I don't say that lightly, either ( it's 3:31 a.m. in the morning, so I'm not kidding). Salesman Daniel Gressman worked with me TO THE FULLEST, and made it HIS TOP PRIORITY so that he could do all that he could to ensure that my time there was one that I wouldn't soon forget. The same goes for Finance Mgr. Donald Smalley, Service Mgr. Ruben Perez, and of course, Sales Mgr. Amin Noori, whose infectious smile and sense of humor were most appreciated (he's a cool guy, that one), and even young Cory in the service dept., for having a good attitude and being careful in bringing back my Subaru from the Fullerton Dealership. They ALL made me feel like I was THE MOST IMPORTANT CUSTOMER OF THE DAY. They were relaxed, focused, and all the while exuding their professional status with a genuine demeanor. These individuals really went out of their way to make this the best buying experience for me, EVER. And, they succeeded. Reading some of the other reviews: "Fantastic people", Fabulous experience", most readily apply. Adding to these previous remarks - " Exceptional professionalism coupled with an underlying belief that EACH customer is the ONLY customer that needs to be taken care of". That's what I experienced that Sat., the 2nd of July, 2017. Subaru definitely has a "crew of five", anyway, that deserves more than just an "Attaboy"; they each deserve to receive a "PAY RAISE" for their efforts. At least, that's the way that I see it. Upper Mgmt. - is anybody listening??? Okay, it's late, and I need to get some rest, for sure. Let me finish now by saying that this 2017 Subaru Outback is the FINEST VEHICLE THAT I HAVE EVER OWNED, PERIOD..... Subaru has really raised the bar and I'm DEFINITELY GLAD that I have one of my own. Subaru has really hit a "home run" here..... KUDOS TO SUBARU AND THE FIVE INDIVIDUALS I WORKED WITH AT DCH SUBARU, RIVERSIDE on that previously mentioned day. Good evening and keep up the GREAT WORK. Sincerely, Mr. Dale Archuleta ( A most PROUD and SATISFIED Subaru owner ). More