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DCH Subaru of Riverside
Riverside, CA
967 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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967 Reviews of DCH Subaru of Riverside
March 14, 2017
HOW TO MAKE A CUSTOMER LEAVE WITH A SMILE ON HIS FACE professional my 2010 outback needed a lot of work plus 4 new tires, I was very happy with the service and the cost of the repairs I felt was very r professional my 2010 outback needed a lot of work plus 4 new tires, I was very happy with the service and the cost of the repairs I felt was very reasonable. More
by aalhah100
Employees Worked With
Chris Chavez
March 14, 2017
First service on my new Forester. I made an appointment with service dept......they got me in and out in the time (Less than 1 hour) that I requested. Service was completed while I w I made an appointment with service dept......they got me in and out in the time (Less than 1 hour) that I requested. Service was completed while I waited! More
by Nicfarms
Employees Worked With
Scott McAllister, Daniel Gressman, Ruben Perez
March 14, 2017
Great Service We have had great service through DCH Subaru on many occasions. Great customer service and quality work. It is the only place I trust for my Subaru Ou We have had great service through DCH Subaru on many occasions. Great customer service and quality work. It is the only place I trust for my Subaru Outback. More
by NoellesOutback
Employees Worked With
Korri, Chris Chavez
March 14, 2017
Simple quick and fair Made the buying process fair & honest without any game playing. Unlike when I bought my original Subaru from san Bernardino Subaru who lied to me at e Made the buying process fair & honest without any game playing. Unlike when I bought my original Subaru from san Bernardino Subaru who lied to me at every step of the way More
by john
Employees Worked With
Amin Noori, Chris Chavez
March 14, 2017
Exvellent Customer Service Exceptional Cuatomer Service from this dealership! I would definitely recommend this dealership to all my friends ans family. The Staff at the Servi Exceptional Cuatomer Service from this dealership! I would definitely recommend this dealership to all my friends ans family. The Staff at the Service Department have always been helpful and very knowledgeable at what they do. More
by Myohmyles
Employees Worked With
Rick Thiebaud, Chris Chavez, Ruben Perez
March 12, 2017
Fastest and BEST car buying experience Pro: QUICKEST in and out in purchasing a car EVER. I literally timed them and I was in and out in 2.5 hours, to include a test drive, them cleaning an Pro: QUICKEST in and out in purchasing a car EVER. I literally timed them and I was in and out in 2.5 hours, to include a test drive, them cleaning and filling up the car, and doing the car introductions showing me the system. Matt Kraft is a total car guy and knows cars. I walked out of a dealership the day before because the dealer knew less than I did. I was happy that I did not have to correct Matt on the trim model of the vehicle I wanted. Although Matt didn't want to discuss cost or anything online except promising me that he will make sure he won't lose my sale to cost....but I needed to show up at the shop before he'd negotiate. I hesitated because it's a trap....BUT...Matt and the management team delivered on his promise plus some. Con: I can honestly say...NONE. Back to Pro....I got the negotiated price I wanted to pay with no back and forth. I did my research and walked in with the price I wanted to walk out with and Matt made it happen. THE BEST car buying experience EVER...and I have 5 vehicles and just bought 3 in the last two years. This was such a great experience, I will be pre-ordering my next car with Matt when a 2018 releases. More
by Slam1796
Employees Worked With
Amin Noori, Scott McAllister, Matthew Kraft
February 28, 2017
Good work, Nick! Nick did a great job describing the specifications of the vehicle. He was friendly, polite, and professional. He made sure the vehicle was ready, and Nick did a great job describing the specifications of the vehicle. He was friendly, polite, and professional. He made sure the vehicle was ready, and even after closing the sale he still offered to go over all the functionality of the vehicle prior to me departing. I declined, but I greatly appreciated that he was willing to familiarize me with the vehicle even after I signed the docs. Nick has great potential. More
by Curtis G
Employees Worked With
Nick Valencia
January 16, 2017
Gave me a deal I couldn't refuse Real nice low key salesperson. Tested a used forester. Tested a new legacy. Sat in a few others. We were there just to drive a legacy , then leave to Real nice low key salesperson. Tested a used forester. Tested a new legacy. Sat in a few others. We were there just to drive a legacy , then leave to test a camry. But when we have them a "number" we didn't think they would accept. ..they did...so we drove off in a 2017 legacy. Even the salesman made sure the car was super clean..wiping it down himself. More
by Dave2017
Employees Worked With
Richard Tomosada
June 16, 2016
Purchase of 2009 Forester Matt, Allen, and Amin were helpful, honest, knowledgeable, and easy to deal with. I would buy from them again! No pressure sale, just knowledgeable, Matt, Allen, and Amin were helpful, honest, knowledgeable, and easy to deal with. I would buy from them again! No pressure sale, just knowledgeable, helpful, and experienced. More
by Littlebird
Employees Worked With
Allen Abrantes, Amin Noori, Matt
May 25, 2016
low or no pressure professional group we were buying our teenager a reliable car & the subaru impreza was on or near the top of every review- being a member of costco savecar program led u we were buying our teenager a reliable car & the subaru impreza was on or near the top of every review- being a member of costco savecar program led us to riverside subaru-in short order matt kraft of riverside subaru called me, set an appointment & off i went- once at dealership matt was tied up with another customer but gordon lai had me in an impreza for test drive & away we go- gordon went over the strong points of subaru i.e. consumer reports most reliable, top resale value, safety and of coarse outstanding gas mileage- once we arrived back at the dealership there was no arm twisting just a price and options like leasing vs buying and within an hour and fifteen minutes we were writing the deal- from there i signed with the finance manager amin noori, met with the sales manager scott & made arrangements to come back to pick up the car with my wife- went back to the dealership to pick up the car & matt kraft was made sure he went over the finer points of the car with my wife- great experience & I would & will recommend this group to my friends & family howard w., upland ca More
by howard w
Employees Worked With
matt kraft, gordon lai, amin noori
