I found the exact car I'd been looking for online, listed at a great price, and was concerned that it would turn out to be a bait-and-switch. It was not, and not only that, but DCH also got me a great deal on the the Toyota Financing interest rate. In addition, the certified used car was mint, aside from a small scratch below one of the doors. At my request, they touched it up for me, right away. All were prompt, courteous, and patient with all of my questioning--without any high-pressure nonsense for anything I didn't want. I've been around the block with buying cars, and DCH Toyota City really earned this review. I will be back.