DCH Wappingers Falls Toyota - Service Center

Great service Kathleen was very patient and very helpful.she answered all my questions and was very knowledgeable . She even offered the coupon services that they Kathleen was very patient and very helpful.she answered all my questions and was very knowledgeable . She even offered the coupon services that they had on special at the time . More

EXCELLENT SERVICE CARE & SERVICE GIVEN TO ME BY ROBERT GOLDBERG WAS EXCELLENT. HE HANDLE ALL OF MY CONCERN IN A PROFESSIONAL FRIENDLY MATTER. WOULD RATE HIM 1 CARE & SERVICE GIVEN TO ME BY ROBERT GOLDBERG WAS EXCELLENT. HE HANDLE ALL OF MY CONCERN IN A PROFESSIONAL FRIENDLY MATTER. WOULD RATE HIM 10+. THANKS. More

Brakes I Brought My Car In Because There Was A Strange Noise When I Braked..They Eased My Mind And Told Me It Was The New Brake Pads ! I Brought My Car In Because There Was A Strange Noise When I Braked..They Eased My Mind And Told Me It Was The New Brake Pads ! More

Excellent service I went there for my NYS safety inspection and oil change. They did it within promised time and they didn’t even charge me for the the NYS inspection. I went there for my NYS safety inspection and oil change. They did it within promised time and they didn’t even charge me for the the NYS inspection. I was happy. More

Easy. I had an appointment. They were able to take me earlier. I waited and was done before my appointment time. Easy. Super nice. Quick. ...gghh I had an appointment. They were able to take me earlier. I waited and was done before my appointment time. Easy. Super nice. Quick. ...gghh More

Went as expected. This was a simple oil change, tire rotation and inspection and it went as expected.Nothing unusual and was done in a little over an hour. This was a simple oil change, tire rotation and inspection and it went as expected.Nothing unusual and was done in a little over an hour. More

Great service again! Had new tires put on my car , oil change and 45,000 mike check. Kathleen was great and very helpful. She got the tires I wanted and had everything don Had new tires put on my car , oil change and 45,000 mike check. Kathleen was great and very helpful. She got the tires I wanted and had everything done with very little waiting time. More

Really friendly dealership . I had a best experience when I brought my 2012 Rav4 i for service , replaced my all 4 tires and while waiting for them to replace my 4 tires and I enj I had a best experience when I brought my 2012 Rav4 i for service , replaced my all 4 tires and while waiting for them to replace my 4 tires and I enjoyed refreshment like coffee and cookies , bagels etc . More

My service experience at Toyota As usual the service of my vehicle was outstanding and the way I was treated was very professional. The time it took to complete the work on my vehicl As usual the service of my vehicle was outstanding and the way I was treated was very professional. The time it took to complete the work on my vehicle was not to long. More

Oil and filter change together with a state inspection. Even though I had an appointment, the service took over an hour and a half to complete. Also, the cost to replace tail light bulbs for the state insp Even though I had an appointment, the service took over an hour and a half to complete. Also, the cost to replace tail light bulbs for the state inspection was going to cost over $100.00 to do. I was able to do the job myself for less than two dollars! Additionally, the service representative recommended that I replace my radiator for a cost of $500+ because of a small leak. Yet, there was no recommendation to just fix the leak. I declined. Finally, I was told that my power steering and brake fluid need to be changed. I had just changed it two days before the appointment! It sounded like the service person was trying to tack on more work. This was the first time that I was disappointed with the service experience. More