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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,388 Reviews

4,388 Reviews of DCH Wappingers Falls Toyota - Service Center

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April 17, 2018

Service experience The service I received was wonderful. I dealt with Alicia Verven. She was very understanding and patient. Alicia listened to my concerns and explained More

by lahin423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Apr 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! Alicia will appreciate your kind words. We look forward to seeing you again!

April 17, 2018

Great experience! Everything was quick, the staff was courteous, & the mechanics were effective. Much faster than expected. Waiting area was clean and well-stocked with More

by DKNYBASEBALL
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great 5-star review!

April 17, 2018

Always first rate Our scheduled service was right on time and we were in and out quickly. Waiting area is comfortable, clean and nice and the drinks and snacks are a bo More

by gellag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Mahavik
Apr 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review of our service department!

April 17, 2018

30k mile service Great service team. Dropped the 4Runner off and was completed in under an hour. Very polite. looking forward to my next service drop off. Professi More

by MUDRIDER1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Apr 19, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate your excellent review! We are so glad we were able to make your visit quick and easy. Please come back to see us again soon!

April 15, 2018

10,000 Mile Service and NYS Inspection DCH Service Center is always well organized the staff is friendly and knowledgeable. The waiting area is clean, comfortable and work performed is alw More

by btrsweetx2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Apr 16, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We appreciate your kind words and recommendation. Please come back to see us again soon!

April 14, 2018

5000 Mile Check Up & NYS Inspection Courteous & on Time service and an added bonus of complementary NYS Inspection! Alica was very attentive in recording my concerns and very detailed in More

by Mike Schade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Apr 16, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review, Mike! We are glad we were able to make your experience easy and hassle-free. Please come back to see us again soon!

Apr 16, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review, Mike! We are glad we were able to make your experience easy and hassle-free. Please come back to see us again soon!

April 13, 2018

Maintenance Service I like and enjoy the service center, plus, the people work out there are very kind of, they are knowdleged and love to share all informations to you. More

by Thomas Chu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Verven for new car service., Kathleen Crosbie
Apr 13, 2018 -

DCH Wappingers Falls Toyota responded

Thomas, thanks for taking the time to leave our dealership an awesome review! it's great to hear you enjoyed your experience with our team. We hope to see you again soon!

April 12, 2018

25000 k service on my 2016 Tundra As usual, I am very happy with the service at this dealership. They have always treated me fairly and with respect. They respect my time and as a resu More

by hkimlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for coming back to Wappingers Toyota! We truly value your business and are honored you have continued to trust us to take care of all your Toyota needs. Come back and see us again soon!

April 12, 2018

Service Everyone was wonderful! From the person who scheduled my appointment to the check in and out of service. The only thing I noticed was my seats and m More

by a.martire
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Apr 12, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the fantastic review! I'm pleased to hear you enjoyed your interactions with our staff from beginning to end. We hope to see you again soon!

April 11, 2018

Excellent The service advisor was pleasant, very accommodating, attentive and helpful which I very much appreciated. From what I observed she went beyond and ab More

by drandolph1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Lahl, Allison Croshier
Apr 11, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to leave us a fantastic review! Please let us know how we can make your next visit one worthy of 5-stars.

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