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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,427 Reviews

4,427 Reviews of DCH Wappingers Falls Toyota - Service Center

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April 30, 2018

Positive experience. Professional and courteous staff The dealer worked with my needs & budget. I feel that I got a good deal on an excellent car. They had what I was looking for in stock. So there's a More

by sandy m
Recommend Dealer
Yes
Employees Worked With
Naeem Randall, Michael Steinke, Amanda Scrivani
May 03, 2018 -

DCH Wappingers Falls Toyota responded

We’re so glad that you were satisfied with your experience. Please don’t hesitate to let us know if there’s anything we can do to earn 5 stars on you next visit!

April 29, 2018

Excellent customer service. But pricey compared to others. I had to replace one tire on my corolla. DCH price was $251 which sounded high to me so I called Mavis, they put same exact tire on my corolla for $16 More

by RANIPATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Allison Croshier
Apr 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave this review. We strive for competitive pricing and thank you for your feedback. We never want to lose any of our customers, especially over pricing. Please contact me at (845) 296-4200 so I can learn more. I can also be reached by email at lburns@dchusa.com. We would love to work with you again next time. Sincerely, Lee Burns, General Manager

April 28, 2018

25000 mile checkup Service was on time, answered questions helpfullyI asked when the next oil change was needed and the cost of it, completed work well within the expect More

by mmgrag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier, Lindsay Mahavik
Apr 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review!

April 28, 2018

Good experience I brought my car in for an oil change and inspection. I waited about an hour and a half but they were very busy. Good job. More

by MK549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie in Service
Apr 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We do apologize for the wait and understand that it can be frustrating, but we truly appreciate your patience and look forward to working with you again in the future!

April 27, 2018

Happy customer: Friendly service people, service on time, quick and courteous service. Good work! Clean / friendly / refeshmnets available / clean waiting area. More

by cyrilrottkamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Mahavik
Apr 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We appreciate your kind words. Please come back again anytime!

April 27, 2018

Inspection The service was good, and the wait time was quick. The staff was also helpful, friendly, and answered all my questions. Waiting area was spacious. More

by AMANDA.MANCINO131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina
Apr 30, 2018 -

DCH Wappingers Falls Toyota responded

Amanda, thank you for the 5-star review!

April 27, 2018

Oil change and inspection Everyone was very friendly. Waiting area is spacious and clean. I didn't have to wait too long. All around great experience. I recommend DCH Wapping More

by sjcfgr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Apr 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review and recommendation!

April 27, 2018

Good experience Service was excellent. They took me when I was scheduled and the work was done when promised. Will be happy to go back for future service. More

by emkreps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Apr 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great 5-star review!

April 26, 2018

As usual excellent service fom SERVICE! ROB GOLDBERG the most honest and professional manager I have ever dealt with. Customers always come first! Service department personnel frie More

by gkjnonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Jennifer Korwatch, Jill Basso
Apr 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review of our service department and Allison!

Apr 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! Rob will appreciate your kind words and recommendation. We look forward to seeing you again!

April 26, 2018

Online scheduled service I spent time online to schedule some work that I wanted done but I was told that it did not show up on the computer. :( Once all of information of th More

by GLUECKJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
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