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DELLA Subaru

Plattsburgh, NY

4.8
125 Reviews

5105 US Avenue

Plattsburgh, NY

12901

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125 Reviews of DELLA Subaru

February 26, 2023

Thank you to Della subaru for being so kind and helpful getting me into a car. My credit isn’t the best but they didn’t give up. Jenn and alesha treated me amazing. More

by Joseph Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha, Jenn
Mar 14, 2023 -

DELLA Subaru responded

Thank you for your kind words about our staff! We appreciate your business, thank you again Joseph!

Mar 19, 2023 -

DELLA Subaru responded

Joseph Allen, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

February 14, 2023

This is my second purchase from this dealership and I have found them exceptional in their responsiveness both during the purchase process and with regard to service. A special shout out about Alesha Ba More

by Addyrondack11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Bailey, Jennifer Cordick
Mar 14, 2023 -

DELLA Subaru responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us here at DELLA Subaru. Alesha and Jenn are thrilled you mentioned them by name! We wish you safe travels in your new Subaru and look forward to seeing you again soon! Respectfully, DELLA Subaru

January 29, 2023

I reserved a car and when it arrived they tried to extort me with exorbitantly expensive dealer products I did not want. STAY AWAY. More

by StoweSkiGuy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales and Finance
Mar 14, 2023 -

DELLA Subaru responded

Hi StoweSkiGuy, I’m so sorry we let you down. We’ve taken your feedback and the feedback of other reviewers to heart. We hope that you love your new Subaru and are sorry for any confusion when placing the order. We strive to have happy customers and welcome the opportunity to do better for you in the future if you'll give us a chance for any sales or servicing needs! Respectfully, DELLA Subaru

January 25, 2023

We have had the best experience with the staff at Della Subaru Kara , Jenn and Brian ! So genuine,patient,willing to spend all the time you need with questions etc. They go that extra mile unlike any other More

by diane.walfield1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenn Kara Brian
Mar 14, 2023 -

DELLA Subaru responded

Hi Diane! Thank you so much for sharing your experience with DELLA Subaru and mentioning Kara, Jenn, and Brian by name. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Subaru, and the team will be thrilled to hear your feedback! Respectfully, DELLA Subaru

Mar 14, 2023 -

diane.walfield1024 responded

Thank you for responding to my review. !

January 10, 2023

They were very knowledgeable and made it Quick and Painless and they had exactly what I was looking for! More

by Reidsu13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha Bailey. Jennifer cordick
January 08, 2023

Excellent sales and service! This is my second vehicle from them and a friend of mine bought one too. Kara and Jenn are awesome to work with! The best part is they always get bac More

by tbagnew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara, Jenn
December 30, 2022

Recently purchased my second crosstrek, and I absolutely love it. Andrew is the epitome of what a sales person should be, honest, transparent about what your getting, and so helpful, so happy dealing with More

by Pearl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Prus and Jenn Cordik
December 17, 2022

We have been customers of Della Subaru in Plattsburgh for 6 years. The ONLY reason I am driving an Outback in addition to loving the car is because of Della Service! I am 62, have owned alot of cars, but NEV More

by oropallo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenn and Alesha
Mar 18, 2023 -

DELLA Subaru responded

We very much appreciate your business and look forward to seeing you again soon! Thank you for mentioning our amazing staff by name!

November 28, 2022

Brace yourself going into any car dealership. Prepare yourself mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anyt More

by Medic715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linsey and Andrew “but Andrew did most of the work”
November 06, 2022

A huge thank you go out to Alisha and Jen. Overall an amazing experience. I felt welcome from the second I walked in the door. I will definitely recommend everyone I know to visit Della subaru More

by Joseph Allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha, Jen
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