Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DELLA Subaru
Plattsburgh, NY
84 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
84 Reviews of DELLA Subaru
February 14, 2023
This is my second purchase from this dealership and I have found them exceptional in their responsiveness both during the purchase process and with regard to service. A special shout out about Alesha Ba have found them exceptional in their responsiveness both during the purchase process and with regard to service. A special shout out about Alesha Bailey as a sales representative and the business manager, Jennifer Cordick. They make the process so easy and you feel comforted in that they have your best interest at heart. Thank you ladies!! More
by Addyrondack11
Employees Worked With
Ashley Bailey, Jennifer Cordick
Helpful January 25, 2023
We have had the best experience with the staff at Della Subaru Kara , Jenn and Brian ! So genuine,patient,willing to spend all the time you need with questions etc. They go that extra mile unlike any other Subaru Kara , Jenn and Brian ! So genuine,patient,willing to spend all the time you need with questions etc. They go that extra mile unlike any other group of people we have dealt with! Keep up the good work! More
by diane.walfield1024
Employees Worked With
Jenn Kara Brian
January 08, 2023
Excellent sales and service! This is my second vehicle from them and a friend of mine bought one too. Kara and Jenn are awesome to work with! The best part is they always get bac This is my second vehicle from them and a friend of mine bought one too. Kara and Jenn are awesome to work with! The best part is they always get back to me if I contact them about everything and anything. They are very knowledgeable about the vehicles and services. I feel like I have formed a personal relationship at this dealer. More
by tbagnew
Employees Worked With
Kara, Jenn
December 30, 2022
Recently purchased my second crosstrek, and I absolutely love it. Andrew is the epitome of what a sales person should be, honest, transparent about what your getting, and so helpful, so happy dealing with love it. Andrew is the epitome of what a sales person should be, honest, transparent about what your getting, and so helpful, so happy dealing with him. Jenn is wonderful on the paper work end. So friendly, explains everything thoroughly. What a great pair, will definitely return to work with both when the time to get a new car comes. Thank you to both of them. Kim C. More
by Pearl
Employees Worked With
Andrew Prus and Jenn Cordik
December 17, 2022
We have been customers of Della Subaru in Plattsburgh for 6 years. The ONLY reason I am driving an Outback in addition to loving the car is because of Della Service! I am 62, have owned alot of cars, but NEV 6 years. The ONLY reason I am driving an Outback in addition to loving the car is because of Della Service! I am 62, have owned alot of cars, but NEVER have we had the personal service, kindness, honesty, and expedience of this "well oiled machine" called Audrey and Casey! My son and daughter both own a Subaru because of them. Dealerships have a bad rap when it comes to charging and diagnosing your problem. They are incredible. They have stood behind their cars and service with no questions asked. I hope Subaru is paying them what they are worth because they are the reason half of plattsburgh goes there. Two people and their mechanics! One week ago, was there for service and strolled over to the new car section while waiting for a repair with their coffee in hand....and low and behold, decided (without planning to) to buy a new Outback. Alesha Bailey and Jenn did the deal and stood on their heads to do it. Alesha was super, professional, thorough and meticulous in helping us buy the car. Jenn, the finance manager at the last minute worked hard to get us a lower interest rate after we gave the green light on the other one. She did not have to do that but surprised us with 2 points lower. They care. They really do. I will keep driving an Outback as long as that crew are still employed there. I cannot say enough! The Oropallo's. More
by oropallo
Employees Worked With
Jenn and Alesha
November 28, 2022
Brace yourself going into any car dealership. Prepare yourself mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anyt Prepare yourself mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Della Subaru. Andrew took the time to listen to my needs and budget, and had several quick recommendations. They are amazing people and make the process really smooth. They go above and beyond for their customers. Great service and they know they’re stuff. “AKA Nurse xxxxxxx” More
by Medic715
Employees Worked With
Linsey and Andrew “but Andrew did most of the work”
November 06, 2022
A huge thank you go out to Alisha and Jen. Overall an amazing experience. I felt welcome from the second I walked in the door. I will definitely recommend everyone I know to visit Della subaru Overall an amazing experience. I felt welcome from the second I walked in the door. I will definitely recommend everyone I know to visit Della subaru. More
by Joseph Allen
Employees Worked With
Alisha, Jen
