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DELLA Subaru

Plattsburgh, NY

4.9
84 Reviews

5105 US Avenue

Plattsburgh, NY

12901

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84 Reviews of DELLA Subaru

March 26, 2021

Having bought a Subaru Outback 2019 at Della Subaru, I am very satisfied about the quality and reliability of my vehicle. When purchasing a vehicle the most important factor to consider is the service you More

by tkildum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey
Mar 19, 2023 -

DELLA Subaru responded

Tkildum, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing DELLA Subaru of Plattsburgh!

March 22, 2021

Shaelynn, Casey, and Brian, just to name a few, of the outstanding staff at Della. They make purchasing and maintaining a new car so very easy. Everyone at Della surely is an asset to the dealership, and More

by jackie12989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey, Shaelynn, Audrey
Mar 19, 2023 -

DELLA Subaru responded

Jackie12989, we really appreciate your great feedback! S Please let us know if you have any additional questions about services you received and thank you again for choosing DELLA Subaru of Plattsburgh!

January 21, 2021

Alesha Bailey was a joy to work with. Her knowledge and efficiency made purchasing our current Outback effortless. She absolutely deserves a 5 star rating! More

by joekco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alesha Bailey
Mar 19, 2023 -

DELLA Subaru responded

Joekco, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 21, 2020

When shopping for a new vehicle Della sales and service departments were great to deal with. They were very responsive and courteous to all our needs. I would recommend others to purchase from Della Subar More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shae Osborne & Casey Colburn
Apr 06, 2023 -

DELLA Subaru responded

Mark, we really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 30, 2020

Shaelynn was fantastic as always! Test drove on Friday and drove away with my car on Saturday! thank you Shaelynn for another amazing experience! Will definitely do business with you again More

by Jody.renaudette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaelynn Osborne
Apr 06, 2023 -

DELLA Subaru responded

Jody.renaudette, thank you for your kind words! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 11, 2020

Alesha was fantastic and so was everyone else involved! I was in the car business for a decade and if you are looking to buy...you couldnnot ask for a better overall experience. More

by Vince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alesha
Apr 06, 2023 -

DELLA Subaru responded

Vince, we are sorry for the delay, but wanted to thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

October 06, 2020

This dealership is friendly and goes above and beyond to make customers happy. If we don’t have a part in stock and it’s needed for a customer trip, they will even go to other local businesses to get the pa More

by Sunny1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales
Apr 06, 2023 -

DELLA Subaru responded

Sunny1, sorry for the delay. Still wanted to share our thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

September 22, 2020

Zero starsTHULE BIKE RACK ordered didnt come when they Zero stars THULE BIKE RACK ordered didnt come when they said so they bought at Maui North and it was used and missing pieces and tried to pass it off More

by Neverbuylocalagain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All the incompetent ego boys
September 14, 2020

The 2020 Ascent was the second car we have purchased at Della Subaru (first was a Forester). Both times we had exceptional service from Kara. She and Jen were both very professional and easy to work with. More

by Greybie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara, Jen
Apr 06, 2023 -

DELLA Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Greybie. Thank you and we hope to see you again!

August 12, 2020

The car was in the shop longer than expected. The service manager personally delivered a 2020 Subaru to my home so that I would have a vehicle. More

by mlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Apr 06, 2023 -

DELLA Subaru responded

Mlo, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are sorry for the delay in response!

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