We were told we could pay out a down payment of $1000 over a period of time and even got that in writing from Scot Howle, our sales associate. Once we gave them the checks to hold, they immediately starting cashing our checks and would not refund the money eventhough they understood we did not have the money in our account to cover those checks at that time. They lied about everything they told us before we signed the deal to buy our car. When we confronted our sales associate in front of Mr. Calabrese, he, Scot Howle, called us liars and said he never made any such deal. Obviously he was lying since we had that in writing and signed by him, but what does that say about the sales people they hire there?! I love my 2003 Suzuki Aerio SX, but I will NEVER recommend Calabreses Auto Mall to ANYONE.