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DICK SMITH INFINITI OF ST. ANDREWS

Columbia, SC

Overview
Reviews
Vehicles
4.5
237 Reviews
The team at Dick Smith INFINITI would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbia, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbia count on the high-quality vehicles and services found at Dick Smith INFINITI, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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3670 Fernandina Rd

Columbia, SC

29210

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Showing 237 reviews

August 22, 2025

Prompt and effective response to my needs. Service center staff are professional and well qualified. More

by SHAMILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark?
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Oct 03, 2025 -

DICK SMITH INFINITI OF ST. ANDREWS responded

We are thrilled to hear that you had a positive experience with our service center, SHAMILTON. Our team takes great pride in providing prompt, professional, and high-quality service. We truly appreciate your support and look forward to serving you again in the future!

August 21, 2025

Salesmen are great but not the deals. Too much work to get a mediocre deal. More

by Tired car buyer
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Keith stokes
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Oct 24, 2025 -

DICK SMITH INFINITI OF ST. ANDREWS responded

Thank you for your review. We are sorry that we did not meet your expectations and we are always happy to discuss any concerns you may have. Our Sales Manager, Mac, would like to discuss your experience further. Please contact him at 803-772-8700.

August 19, 2025

Micheal was amazing as always as our service advisor! We have no complaints. Great service! More

by COLLINSJAYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
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Oct 03, 2025 -

DICK SMITH INFINITI OF ST. ANDREWS responded

Thank you for your thoughtful feedback, COLLINSJAYC. We are pleased to hear that Micheal provided you with excellent service once again. Your continued support and satisfaction are greatly appreciated, and we look forward to serving you in the future.

August 19, 2025

I had such a great experience working with Porter! He was patient, a fantastic listener, and really took the time to understand what I needed. He went above and beyond to answer all of my questions an More

by JENNIFERVALEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Porter
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Oct 03, 2025 -

DICK SMITH INFINITI OF ST. ANDREWS responded

Thank you so much for your kind words, Jennifer! We’re thrilled to hear that you had such a great experience working with Porter. It's wonderful to know he helped make the process stress-free and enjoyable for you. Congratulations on your new SUV — we’re so glad it’s the perfect fit! We appreciate your recommendation and look forward to being here for you in the future.

August 19, 2025

Very pleasant staff. Chris Fisher is the the service dept. person who always sets up my oil change and any other service I need. Great guy to work with. My family has More

by DCWOODLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fisher and the receptionist
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Oct 03, 2025 -

DICK SMITH INFINITI OF ST. ANDREWS responded

We really appreciate your kind words and long-time loyalty, DCWOODLE. Chris is a valuable asset to our team and we are pleased to hear he has taken great care of you. Thank you for being part of the Dick Smith INFINITI family since ’97!

August 17, 2025

Excellent, friendly service completed in a timely manner. Car comes back cleaner than it went in. More

by JANETFEIMSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
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Oct 02, 2025 -

DICK SMITH INFINITI OF ST. ANDREWS responded

Thank you so much, Janet! We truly appreciate your kind words. It’s great to hear that you received excellent, friendly service and that everything was completed on time. We love going the extra mile—sending your car back cleaner than it arrived is just one way we like to show our appreciation. We look forward to taking care of you again at your next visit! 🚗✨

August 15, 2025

Chris is very helpful with service questions. He’ll give you always a right advice. More

by VBABYCH59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 02, 2025 -

DICK SMITH INFINITI OF ST. ANDREWS responded

Thank you for sharing your kind words! We’re so glad to hear that Chris was able to help answer your service questions and provide you with the right advice. He takes pride in making sure our customers feel confident about their service needs, and we’ll be sure to pass along your appreciation. We look forward to serving you again!

August 15, 2025

Always great service Dealt with them go over 20 years All personnel great to work with More

by JOHNNIE.METTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Porter
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Oct 02, 2025 -

DICK SMITH INFINITI OF ST. ANDREWS responded

Johnnie, thank you so much for your loyalty and kind words! It means the world to us that you’ve trusted our team for over 20 years. We’re grateful for the opportunity to serve you and are proud to have such great people on our staff who make your visits enjoyable. We truly appreciate you and look forward to many more years of working with you!

August 10, 2025

I wasn't briefed prior to service starting, but the staff is always very friendly and attentive. More

by TIA ONEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in particular
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Oct 02, 2025 -

DICK SMITH INFINITI OF ST. ANDREWS responded

Thank you, Tia, for sharing your feedback with us. We truly appreciate your kind words about our friendly and attentive team—it means a lot to know you feel well taken care of here. We apologize for not briefing you prior to service starting and will use your feedback to ensure clearer communication moving forward. We value your continued trust and look forward to making your next visit even smoother!

August 10, 2025

Overcharging on parts prices well above the MSRP. 3% surcharge if you pay with a credit card. No one called me to tell me my car was ready. Customer service and customer experience has fallen off a g More

by TNORMAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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