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DICK SMITH INFINITI OF ST. ANDREWS

Columbia, SC

4.5
237 Reviews
The team at Dick Smith INFINITI would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbia, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbia count on the high-quality vehicles and services found at Dick Smith INFINITI, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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3670 Fernandina Rd

Columbia, SC

29210

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Showing 237 reviews

August 07, 2025

Staff were friendly and my service went fast and everything was pointed out for future service my service representative told me everything More

by PHI174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
Oct 02, 2025 -

DICK SMITH INFINITI OF ST. ANDREWS responded

Thank you so much, PHI174, for sharing your feedback! We’re glad to hear that your visit went smoothly and that our staff made the process both quick and informative. It’s great to know your service representative took the time to explain everything clearly and point out future needs—that’s the level of care we always strive for. We appreciate your trust and look forward to serving you again!

August 07, 2025

Great service received a loaner to make life easier. Very friendly staff. Received updates in a timely manner on the service and it's completion. More

by PABLO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
Oct 02, 2025 -

DICK SMITH INFINITI OF ST. ANDREWS responded

Thank you so much, Pablo18, for sharing your experience! We’re thrilled to hear our team made things easier for you with a loaner vehicle and kept you updated throughout the process. Providing friendly service and timely communication is exactly what we strive for, and it’s great to know you felt taken care of from start to finish. We truly appreciate your recommendation and look forward to helping you again whenever you need us! 🚗✨

August 07, 2025

As usual, everyone that we dealt with during our visit was friendly and courteous. Chris Fisher has been taking good care of us for years now and we appreciate him. More

by BSHUMPHRIES60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fisher, Hannah Butler and also female greeter
Oct 02, 2025 -

DICK SMITH INFINITI OF ST. ANDREWS responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that every visit with us continues to be a positive experience. Chris Fisher truly is dedicated to taking great care of our customers, and it means a lot to know you’ve trusted him for years. We’ll be sure to share your kind words with Chris and the rest of the team. We look forward to continuing to provide you with friendly, courteous service for many more years to come!

August 04, 2025

I was really upset because I originally scheduled with Nissan rather than Infinity at 7:15 and to find out their mechanics don't come in until 8am. I started out at Chris very rude, but he was trying to h More

by COACHACOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fisher
Oct 02, 2025 -

DICK SMITH INFINITI OF ST. ANDREWS responded

Thank you so much for sharing your experience with us! We’re sorry for the initial scheduling mix-up, but we’re glad Chris was able to step in and turn things around quickly. It’s great to hear that he helped you stay on schedule and provided the level of service you’ve consistently experienced with us. Chris Fisher is a valuable asset to our company, and we’re proud to have him on our team. We appreciate your recommendation and look forward to continuing to provide you with top-level service on every visit!

July 31, 2025

Great service center. I have brought my QX60 in a couple of times for routine service. Chris has always been professional and knowledgeable. I am not from Columbia and did More

by JLUCAS7
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
July 28, 2025

Chris has been my service representative for 13 years. I’m on my fourth Infiniti and always had excellent service that is quick and reliable. The staff does a great job of getting people in quickly so the More

by PRIC8012
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fisher
July 25, 2025

My experience at the dealership service center was disappointing, frustrating, and overpriced—completely unprofessional, dismissive, and impersonal; the staff seemed rushed, neglectful, disorganized, More

by Michael
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ryan
July 24, 2025

Excellent customer service by my service advisor Chris Fisher. Explained necessary service needed to repair my air conditioner. More

by teddysjam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fisher
July 23, 2025

The staff and technicians are knowledgeable and helpful. Michael Brown is patient and kind, especially when dealing with my questions and concerns. Thank you sir. More

by CHRISTA_CAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
July 21, 2025

Keith was great. He treated me with the upmost respect, the test drive was great, he showed me features of the car, and introduced me to his boss and the credit man More

by GLOCKE394
Recommend Dealer
Yes
Employees Worked With
Keith, his boss, credit manager, and Eden who completed my loan paperwork. I forgot the store and credit managers names
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