DICK SMITH INFINITI OF ST. ANDREWS - Service Center

Was disappointed to learn of the process used to have a loaner car now. The oil change what I came for and that is what I got. loaner car now. The oil change what I came for and that is what I got. More

Everything was excellent,couldn’t ask for better service. will miss cris,hope his replacement will be as good. will miss cris,hope his replacement will be as good. More

Actual car repairs were completed throughly and in a timely manner. Service advisor, Micheal, did not provide the customer service I’m used to from this dealership. He only communicated through text me timely manner. Service advisor, Micheal, did not provide the customer service I’m used to from this dealership. He only communicated through text messages, although I was sitting in the waiting area. Micheal also failed to respond to two voice messages that I left regarding recommended services. More

Chris Fisher is the best service advisor & I will greatly miss him - but I am extremely thankful for the years he has helped me. He makes getting you car service a true joy! miss him - but I am extremely thankful for the years he has helped me. He makes getting you car service a true joy! More

The Dick Smith Infiniti service department has always served me well. My current rep, Chris Fisher, accommodates my schedule, reserves a rental when I need it, and ensures necessary work is done effici served me well. My current rep, Chris Fisher, accommodates my schedule, reserves a rental when I need it, and ensures necessary work is done efficiently. More

Chris Fisher is a great service advisor and really the main reason we have bought 8 vehicles from you. We hope he stays there for a long time. main reason we have bought 8 vehicles from you. We hope he stays there for a long time. More

Always professional, courteous and reassuring I know my vehicle is in good competent hands and that I will get the needed service in actimely manner my vehicle is in good competent hands and that I will get the needed service in actimely manner More

I was greeted immediately upon my arrival and seated in the lobby. My service rep met with me and discussed my requested service items, got me a loaner, and sent me on my way home. I was kept informed of the lobby. My service rep met with me and discussed my requested service items, got me a loaner, and sent me on my way home. I was kept informed of the service process and called to discuss serveral other issues that were found upon inspection. I had requested to be able to pick my car up by 2 p.m. and was called and told it would be ready. When I got to the dealership, my car had been cleaned up and was ready to go. More

Services done April and December 2024 were listed again for needed services again. It makes you question what is going on and loose trust in the services. for needed services again. It makes you question what is going on and loose trust in the services. More

Pleasant experience there. Everyone was friendly and my service representative helped me with the service on my car. 5 stars. Everyone was friendly and my service representative helped me with the service on my car. 5 stars. More