DICK SMITH INFINITI OF ST. ANDREWS - Service Center

Great service received a loaner to make life easier. Very friendly staff. Received updates in a timely manner on the service and it's completion. Very friendly staff. Received updates in a timely manner on the service and it's completion. More

As usual, everyone that we dealt with during our visit was friendly and courteous. Chris Fisher has been taking good care of us for years now and we appreciate him. was friendly and courteous. Chris Fisher has been taking good care of us for years now and we appreciate him. More

I was really upset because I originally scheduled with Nissan rather than Infinity at 7:15 and to find out their mechanics don't come in until 8am. I started out at Chris very rude, but he was trying to h Nissan rather than Infinity at 7:15 and to find out their mechanics don't come in until 8am. I started out at Chris very rude, but he was trying to help solve my issue by giving me a rental to go back to work when I was actually fed up. I am a Chickfila Executive and was on a schedule. Chris definitely convinced me after I slowed my role and listended to him. I was out the door in about 15 mins or so. This is not my first experience with Chris and this dealership. Every experience is actually top level! I definitely would recommend this service center to anyone! Chris Fisher is definitely a gem. More

Great service center. I have brought my QX60 in a couple of times for routine service. Chris has always been professional and knowledgeable. I am not from Columbia and did I have brought my QX60 in a couple of times for routine service. Chris has always been professional and knowledgeable. I am not from Columbia and did not buy the car here, but probably will next time. More

Chris has been my service representative for 13 years. I’m on my fourth Infiniti and always had excellent service that is quick and reliable. The staff does a great job of getting people in quickly so the I’m on my fourth Infiniti and always had excellent service that is quick and reliable. The staff does a great job of getting people in quickly so they can keep moving with their day if they are not waiting for their vehicle. More

My experience at the dealership service center was disappointing, frustrating, and overpriced—completely unprofessional, dismissive, and impersonal; the staff seemed rushed, neglectful, disorganized, disappointing, frustrating, and overpriced—completely unprofessional, dismissive, and impersonal; the staff seemed rushed, neglectful, disorganized, and unhelpful, making the entire process feel inefficient, disrespectful, misleading, and ultimately unsatisfactory. More

Excellent customer service by my service advisor Chris Fisher. Explained necessary service needed to repair my air conditioner. Fisher. Explained necessary service needed to repair my air conditioner. More

The staff and technicians are knowledgeable and helpful. Michael Brown is patient and kind, especially when dealing with my questions and concerns. Thank you sir. Michael Brown is patient and kind, especially when dealing with my questions and concerns. Thank you sir. More

Other than the price , was satisfied with the service and the employees that I dealt with the employees that I dealt with More

My rating came due to me scheduling the oil change the day before and it being completed with a car wash on top of that (smile). Other car dealerships won’t even do oil changes over the weekend so I was s day before and it being completed with a car wash on top of that (smile). Other car dealerships won’t even do oil changes over the weekend so I was super grateful. The lobby was clean and the people were nice. More