DICK SMITH INFINITI OF ST. ANDREWS - Service Center

I was provided with great customer service. My car was ready on time and cleaned. My car was ready on time and cleaned. More

I was very pleased with Ryan's professionalism, knowledge, and timely communication. I would definitely recommend family and friends use Dick Smith! knowledge, and timely communication. I would definitely recommend family and friends use Dick Smith! More

Great customer service by Chris Fisher who explained in detail the services performed. Glad to have Chris as my service advisor. detail the services performed. Glad to have Chris as my service advisor. More

Great service as always. Fast with great communication as always. Will for sure be back. Fast with great communication as always. Will for sure be back. More

Great customer service, the service representative took the time to explain my vehicle needs. Also, spoke highly of the QX60. I found the vehicle lacked the power to accelerate for it size. the time to explain my vehicle needs. Also, spoke highly of the QX60. I found the vehicle lacked the power to accelerate for it size. More

avery one was very nice and friendly made you fell good about staff , staff greer me a door got my car key about staff , staff greer me a door got my car key More

I recently had an oil and oil filter change, along with a multi-inspection service at Infiniti. The process was handled in a timely and organized manner. Overall, I am satisfied with the quality of the servi multi-inspection service at Infiniti. The process was handled in a timely and organized manner. Overall, I am satisfied with the quality of the service provided and appreciate the professionalism of the staff. More

went in for oil change and tune up. Waited too long before they told me the problem. But thankful they did a thorough job because found a significant problem. Waited too long before they told me the problem. But thankful they did a thorough job because found a significant problem. More

Poor communications regarding service matter…. had my car for more than a week, and yet didn’t apparently have time to wash and clean it, as is done for a simple oil change. I indicated problem wit had my car for more than a week, and yet didn’t apparently have time to wash and clean it, as is done for a simple oil change. I indicated problem with windshield washers, and I was told only needed to be flushed, but when U hit car home, indicator said needed washer fluid, which was filled to top when car brought in. This is not what I consider an acceptable level of customer service, and although I have never serviced car anywhere other than Dick Smith, I’m now expecting to use a more convenient, and a more caring, service provider. More

The staff is always cordial and accommodating, and the coffee bar and available water is always a plus! coffee bar and available water is always a plus! More