Dahl Hyundai Rochester

New owners same great service as before. Got in a bit early, got my car checked and ready Got in a bit early, got my car checked and ready More

Customer focused. Respectful of the customer's concerns. Comfortable environment. Friendly. Prompt effective services provided. Respectful of the customer's concerns. Comfortable environment. Friendly. Prompt effective services provided. More

Have had great service here and have been satisfied with resolution of issues that arise. resolution of issues that arise. More

I had 3 recall last year I brought the car in and waited until last month for parts and no updates until last month so I opened a case with Hyundai corp. and few weeks ago eventually the car was fixed. 3 ye until last month for parts and no updates until last month so I opened a case with Hyundai corp. and few weeks ago eventually the car was fixed. 3 years ago when I bought the car I bought also an oil change package and when I needed a couple of months ago Happy Hyunday said they could not honor it because they did not buy the packages from the previous dealer Adamson. Now there is another new dealer Dahl...am I happy? no... More

The worst customer service I've experienced! If you want to know more, please contact me! If you contact me please have it be someone in upper management. I dont want to talk to the service peop If you want to know more, please contact me! If you contact me please have it be someone in upper management. I dont want to talk to the service people. Thank You. More

We bought our Hyundai Tucson Plug-in Hybrid from Happy Hyundai in 2025. Our salesman, Tim Lewis, was excellent and has been a great communicator and very helpful with troubleshooting. However, we have n Hyundai in 2025. Our salesman, Tim Lewis, was excellent and has been a great communicator and very helpful with troubleshooting. However, we have not been impressed with the Happy/Dahl service department. We've had the car in for service 3 times since purchase for a computer error, oil change, and recall notifications. All 3 times we left frustrated by poor communication, inability to resolve the issue, and even a car that was returned to us with muddy/greasy footprints on the driver's side that weren't there at drop-off. I had to request the car be taken back and cleaned up as the service coordinator didn't seem to even notice! The computer error was finally resolved after two failed local service appointments through tech support on the Bluelink website. We have higher expectations of the only Hyundai dealer in town and hope the service quality will improve with new ownership. More

We were treated with kindness and responsiveness. We had plenty of options of vehicles to test drive. We appreciate how helpful the staff were. Thank you! We had plenty of options of vehicles to test drive. We appreciate how helpful the staff were. Thank you! More

Vehicle needed repairs that required parts to be ordered. When this was discovered, I was told it would be two or so business days and that I would be contacted. After one week, no one from Dahl communicat When this was discovered, I was told it would be two or so business days and that I would be contacted. After one week, no one from Dahl communicated any information to me. I called, spoke with a women who transferred me to the service department, where a message was left with my name, phone number, a vehicle information. No contact from Dahl following this message or for an entire week later. I called again, was transferred, left a voicemail, and did receive a text message later that day. The parts had been received a week prior, but no one could complete the work needed. This same cycle repeated for two additional weeks, until Hyundai USA was contacted. And of note, all communication was initiated by myself, except for the very last communication and four weeks later. After Hyundai USA spoke with me (Thursday in the AM), my vehicle was repaired the exact same day, with Dahl contacting me to let me in the afternoon that my vehicle was ready for pick up. Gave organization three stars, because the work was ultimately completed. More

I was treated very nicely. I think the atmosphere has changed greatly since being bought from Happy Motors. I think the atmosphere has changed greatly since being bought from Happy Motors. More

Repair completed ahead of estimate. Communication messages throughout the process. Friendly service advisor still present even with dealer ownership changes. Communication messages throughout the process. Friendly service advisor still present even with dealer ownership changes. More