Dahl Hyundai Rochester

I recently visited the new service center because the check engine light had come on. During my first visit, I agreed to all of the recommended repairs and replacements. However, after driving for only a check engine light had come on. During my first visit, I agreed to all of the recommended repairs and replacements. However, after driving for only about five minutes, the check-engine light came back on. I had to return to the service center, where an additional part was replaced. I was then told that this part was the primary cause of the problem. Although I appreciate the diagnostic work and the preventive replacements, this experience left me questioning whether the service was sufficiently thorough, trustworthy, and professional during my initial visit. The vehicle pickup service was also disappointing. I received a message indicating that the vehicle would arrive within a few minutes, but I ended up waiting much longer than expected. Communication with the service center was another source of frustration. Most of the responses appeared to be automated or AI-generated, and I was unable to reach a staff member directly. This made the process unnecessarily difficult and frustrating. Overall, I hope the service center improves its diagnostic accuracy, pickup coordination, and access to direct customer support. More

Took care of my last minute servicing of my new Tucson in record time. Enjoyed servicing my suv with you. record time. Enjoyed servicing my suv with you. More

Kyle is an extremely nice and honest man. He told us up front everything that he knew that was wrong with the vehicle we were looking at at what we could expect. We took it for a test drive He told us up front everything that he knew that was wrong with the vehicle we were looking at at what we could expect. We took it for a test drive and came back, we didn’t agree with the price he was asking so we made an offer. In the end we met in the middle and we bought a 2013 Toyota Highlander. We would definitely do business with Kyle again. Overall great experience!! Thank you so much Kyle. 😊 More

I very much appreciate the service we have received over the last 2 years. However, the push for additional services each and every time we take it in for an oil change is just too much. It has been so cons the last 2 years. However, the push for additional services each and every time we take it in for an oil change is just too much. It has been so consistent that all it is is an upsell in my mind. Also it was stated the tire rotation was not done because they couldn't find the wheel. Well, there is no wheel lock and we had it done a Discount Tire. More

Sydnee was great. She was friendly and willing to help get all our questions answered and had everything ready to go to make the signing process fast. She was friendly and willing to help get all our questions answered and had everything ready to go to make the signing process fast. More

Clean, friendly people, knowledgeable, easy into service, service kept us informed during service appointment. Would recommend to anyone! service kept us informed during service appointment. Would recommend to anyone! More

They have alway been an exceptional team. That's why I'm alway back to them. That's why I'm alway back to them. More

We have bought 4 cars from Tim at this dealer. We get excellent information and service. They make us feel like family. We get excellent information and service. They make us feel like family. More

Did a good job squeezing me in for an oil change when I left a message but they didn't have me on the schedule. left a message but they didn't have me on the schedule. More

Excellent communication from Doug. I had trouble with your AI. Couldn’t seem to connect with a person. But Lori called me back later in the day. I had trouble with your AI. Couldn’t seem to connect with a person. But Lori called me back later in the day. More