Dahl Hyundai Rochester

Bought a used car from Dahl Hyundai. Must not go through vehicles they take in on trade very well. Less than 500 miles later it had a chewed up wheel bearing which also wrecked the abs s Must not go through vehicles they take in on trade very well. Less than 500 miles later it had a chewed up wheel bearing which also wrecked the abs sensor and housing. Salesman guaranteed their used cars are gone through. Hopefully nothing else comes up or breaks but I’m not happy so far. They had to know the wheel bearing was bad when they sold it to us. Wheel bearings don’t just disintegrate that fast. More

I was well pleased with the Service Department. Every body did their job well. The car wash was a nice surprise. Every body did their job well. The car wash was a nice surprise. More

I was given wrong keys at pickup, directed to wrong place car was at; had to wipe off water on car; discovered after looking under hood battery cover was not in place; could have easily fallen off; polite se car was at; had to wipe off water on car; discovered after looking under hood battery cover was not in place; could have easily fallen off; polite service More

Pleasantly surprised with service department experience. I normally avoid dealership service departments, as they have the reputation of being overpriced and trying to oversell services. I had just the op I normally avoid dealership service departments, as they have the reputation of being overpriced and trying to oversell services. I had just the opposite experience at Dahl. I had a mechanical issue with the car, so I had to bring it to the dealership since it is still under warranty. It was also due for an oil change/tire rotation. The experience was A+ from the cleanliness of the facility to check in/drop off to communication while being serviced to pick up. The only upselling was a cabin filter for $67, which I immediately purchased online for $13 and changed out myself the next day. I appreciated they did show me my cabin filter on the video, so I knew it needed to be replaced. The oil change/tire rotation price was comparable to my regular mechanic. The inspection video and post-service car wash were really nice touches. (I now know what CV boots are!) Thank you Doug and Dahl for the great service! I'll be back. More

Excellent fast service. Nice to have the car wash after the service. That is it Nice to have the car wash after the service. That is it More

Excellent customer service when beyond and above with customer services and support for me. Thank You. customer services and support for me. Thank You. More

Honestly can’t recommend this place enough. They’re honest and so accommodating. My check engine light came on and I didn’t even have an appointment, but they still found a way to get me in rig They’re honest and so accommodating. My check engine light came on and I didn’t even have an appointment, but they still found a way to get me in right away. They replaced my oil first, and when the light came back on the next morning I went right back and they took care of me again, no hassle at all. Em Freiburg was my go-to person the whole time and she did a fantastic job. She kept me in the loop and just made the whole thing so easy. They even shuttled me to work while they figured out what was going on, and set me up with a rental for 24 hours so I wasn’t stuck. The shuttle drivers were 10/10 too. And the best part, my repair was completely covered under my 100k mile warranty so I didn’t pay a thing. Fast, honest, and super helpful the whole way through. Highly recommend! More

Last time I called for a service appointment the first time was 3 weeks out. time was 3 weeks out. More

Brian Jacobs was amazing to work with. He listened to what I was looking for and how much I wanted to spend. He found me the perfect vehicle. I will send people I know who are looking for He listened to what I was looking for and how much I wanted to spend. He found me the perfect vehicle. I will send people I know who are looking for a different vehicle to go see Brian at Dahl in Rochester. More

All of the staff I encountered were helpful and pleasant. The communication was very good for the whole experience once you get past the scheduling AI robot. I place value on communication with real people. The communication was very good for the whole experience once you get past the scheduling AI robot. I place value on communication with real people. More