Damian Lillard Toyota

Austin is a people person and made the experience less painful than it usually is :-) Of course, the sales manager had the last word in their offer. He was pleasant but the experience was pretty normal. painful than it usually is :-) Of course, the sales manager had the last word in their offer. He was pleasant but the experience was pretty normal. I had to say I was leaving and mean it before I got the correct offer. But that's what you expect when you go to a dealership. More

Do NOT purchase a vehicle from Damian Lillard Toyota. It will break down within 4 days and they will not help with repair costs. Aside from this, service is friendly, but slow, sloppy, and unprofessional It will break down within 4 days and they will not help with repair costs. Aside from this, service is friendly, but slow, sloppy, and unprofessional. Everyone I worked with seems overworked and undertrained, like they have too many things to juggle. More

Had a great experience with the all the people. they were friendly and answered all my questions they were friendly and answered all my questions More

The best car buying experience I have ever had! It exceeded my expectations. The staff were incredibly friendly and helpful. I was able to get out the door numbers before I even drove to the dealer It exceeded my expectations. The staff were incredibly friendly and helpful. I was able to get out the door numbers before I even drove to the dealership. Ian McCray was amazing in both sales and finance and was able to get me my dream Rav4 only a week after I had reached out to Damian Lillard Toyota. The cost of the vehicle was clearly communicated to me, there were no xx charges, and I felt no pressure to buy the vehicle or add on any additional services or packages. More

These guys go above and beyond to make a great experience for their buyers! I highly recommend!!! for their buyers! I highly recommend!!! More

The WORST truck buying experience I ever had. With in 5 minutes of signing the contract suddenly they were to busy to even walk me thru functions & features. To Many other things to list. Point b With in 5 minutes of signing the contract suddenly they were to busy to even walk me thru functions & features. To Many other things to list. Point being I will NEVER buy or recomend DAMON LILLARD TOYOTA OF MCMINNVILLE!!!! More

The best dealership around and definitely the best Toyota Dealer. Very nice, courteous and helpful. No added dealer markup or phony required add ons. Brock James helped me and I recommend him highly. Eas Dealer. Very nice, courteous and helpful. No added dealer markup or phony required add ons. Brock James helped me and I recommend him highly. Easy place to deal, no pressure. More

I was very unhappy with the staff's behavior and lack of honesty. I've served in the military for a majority of my life and someone's word means a lot to me and I frankly don't trust their organization to d honesty. I've served in the military for a majority of my life and someone's word means a lot to me and I frankly don't trust their organization to do business with in the future. When I made an agreement with their employee Brock James to come down on the 6th of May to pick up the car I bought tickets, rented a car and put the 1000 dollar hold on my card committing myself to the purchase. I specifically asked him if it was okay for me to come down a bit later (on the 6th) given my work schedule and he said that it wouldn't be a problem. I signed a similar document indicating my commitment to purchasing. However, it does not appear that their organization feels similarly with regard to commitments and when it was possible that the car could be delivered on the last day of April instead, their team was considering selling to another buyer (I'm guessing because of something related to commission or selling volume prescribed by the manufacturer). Given the uncertainty of the delivery date which I understand is beyond control it is not an honest way to do business to consider selling to another buyer if a delivery date flexes by a single day or two. I was asked to buy the car if the car arrived on the last day of the month (without seeing or driving it) if I could not make it over last minute or the implication was that the vehicle could be sold to someone else. I was not going to purchase a vehicle I had not driven because even manufacturers have defects. This caused me a lot of frustration and stress because I had an upcoming reserve military deployment to Tunisia for a few weeks that I've just been finishing up and wouldn't have had the opportunity to even begin looking for a car until returning given that I had already committed myself to their dealership. This was an incredibly unpleasant experience for me and not one I am looking to repeat. Contrary to the google reviews of this dealer, was very surprised by the dealer's poor behavior and lack of honesty. My family has always owned toyotas due to their reliability but this experience has made me reconsider that notion going forward. More

Best vehicle purchase experience I have ever had. I had been looking for a new Highlander Hybrid with only the options I wanted in either blue or red. Another dealer had something similar listed but I had been looking for a new Highlander Hybrid with only the options I wanted in either blue or red. Another dealer had something similar listed but not available. Tried to get me into an over optioned one. Didn't want to waste money on things I don't want. I saw that there was one listed in McMinnville that was so close to what I wanted so I called and connected with Leeanne. She told me it had already sold AND she asked me what I wanted in my SUV. She said she would look to see what was available around. I had finally had hope that I might get something close to what I wanted. She called me back the next day and said she had found one out of the area that was exactly what I wanted in red that was on order. She and Brian would try to facilitate an dealer trade and have it delivered to McMinnville. No guarantee they could get it but they would try. They were able to make it happen some how and I was thrilled. They told me the exact cost to prepare. It took a while to get through the Toyota build queue and she called me every week to give me updates. The day it was built the manager called me to tell me that it had been built (April 7) and would be shipped. It arrived before schedule and I picked it up that weekend. I am so thrilled with my experience and results. Leeanne is so amazing to work with. I would absolutely go there for my next car. More