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Dan Porter Toyota

Dickinson, ND

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5 Reviews

2391 I-94 Business Loop East

Dickinson, ND

58601

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5 Reviews of Dan Porter Toyota

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June 12, 2019

"Horrible "

- J. Barts

How to fuel pump go out in the old car end it took them two pumps that they got from Napa and eight days to get us back in transit .They told me that it was under an hour job and I watched YouTube videos that agree however it took Dan Porter Motors a day they told me that it was under an hour job and I watched YouTube videos that agree however it took Dan Porter Motors eight days . This dealer puts in garbage parts and has garbage service! Look out for Preston and Jeremiah , they will be in your top five for worst service for sure! Do not believe a word!

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Recommend Dealer
No
Employees Worked With
Preston, Jeremiah
September 21, 2016

"Amazing Service"

- dkwilliams

Came in wondering about how a lease works and these guys got me taken care of right away, answered all my questions and showed me my options, found me the vehicle that is perfect for that I was needing, were relaxed and just generally fun guys to work with, if you want a place that isn't pushy and are just fun people to hang out with definitely stop in.

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Recommend Dealer
Yes
Employees Worked With
Greg & Rob Wilkinson
June 10, 2016

"Terrible dealer!"

- Thomas Richards

This dealer sells junk (used car anyway) and doesn't stand behind the vehicles they sell unless you get nasty with them. And then they are truly a bunch of jerks! The service techs are clearly clueless as well, misdiagnosis after misdiagnosis, trying to pick up a "fixed" car to find it doing exactly what it was there to be fixed! Do yourself a favor and deal with ANY other dealer! The service writers were friendly and seemed to do they're job!

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Recommend Dealer
No
Employees Worked With
Sales manager.
March 31, 2016

"Terrible customer service "

- Twscox

I took my 2006 Toyota Sienna in for a routine oil change and tire rotation. I drove 90 miles from Glendive MT because it's hard to get routine service here in town. I like Toyota and have had good service from other dealerships. I spent the time, gas, money to go this far because I trust the brand and service at other dealerships. I came early for my appointment and waited over 2 hours before checking on my car. Come to find out I was forgotten about and no one initially knew what I was there for. Then they found my ticket, left by the service manager back in his office. They got my car done, but, they just wanted to get rid of me. I instantly demanded to see a manager as it was not the girls fault. He just excused it based on the computers and didn't seem to register the time I was there. I posted my review on their Facebook feed and their sales manager said he felt attacked when he called. I was honest about the epic fail on their part. I didn't have time to talk to anyone else as I had to drive 90 minutes to get home. Plus with the Luke warm response from the service manager, I didn't think I would get any further response from anyone else. The sales manager would not give me another oil change to get back in the door. Again cause he felt attacked and went on about how them giving me a free oil change this time was something epic. That was par for the course and basement floor for what happened. It was not sufficient to compensate me for my lost time and travel to come to a professional Toyota dealership to have service done right. They cost more and I have to drive more to get it done there. I will just go to the local shop here next time.

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Recommend Dealer
No
Employees Worked With
Chris Kelly
February 26, 2011

"I was very excited to shop at this dealer. They had come..."

- robpeske

I was very excited to shop at this dealer. They had come very highly recommended to me by a long time family friend. I live 100 miles away from the dealership, so I did most of the shopping online and over the phone. The salesman I talked to on the phone quoted me a price for the vehicle which I was happy with and fit into my budget. When I drove the 100 miles to the store to test drive the vehicle, I liked it and decided to buy. At this point, the salesman increased the price by $500 which took the vehicle out of my budget. They wouldn't come back down to the original quote and I had to drive 100 miles home without purchasing the vehicle. Anyone considering this dealership should get all quotes in writing and signed and be wary of quotes given over the phone.

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Recommend Dealer
No
Employees Worked With
Josh, Kevin
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