Dan Vaden Chevrolet Brunswick
Brunswick, GA
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Very unhappy with the last purchase at this dealership! WILL NOT be doing business with them anymore! I purchased two vehicles and got the shaft on the second one! Get any and everything in writing because WILL NOT be doing business with them anymore! I purchased two vehicles and got the shaft on the second one! Get any and everything in writing because you will not get anything otherwise. They GOT me alright!!! More
I had been meaning to write this review for a while. We purchased two vehicles over the last year from Jacob Johnson and I cannot say enough good things about him! He was honest and sincere from the s We purchased two vehicles over the last year from Jacob Johnson and I cannot say enough good things about him! He was honest and sincere from the start of talking about the purchase, he cut to the chase and got things done when it came time to negotiate numbers. Very polite professional young man, and we will definitely do business with again! More
Kenyone Walker was our salesperson. He was very helpful and knowledgeable. We would go to him again if he purchasing a vehicle there.. He was very helpful and knowledgeable. We would go to him again if he purchasing a vehicle there.. More
I purchased a used car from them at the end of August. I was told that a sensor issue had been found but it would be fixed by them when I bought the vehicle. After the sale I was told that they could not I was told that a sensor issue had been found but it would be fixed by them when I bought the vehicle. After the sale I was told that they could not fix the sensor and I would have to take it to a Mini Cooper dealership to get it fixed and that they would schedule and give me a loaner while that happened. I never received a call and contacted my sales guy two weeks after getting the car to say that I would make the appointment myself. I took the car down to Jax and kept in communication as best I could with the slow responses from their team. The car has now been at the other dealership and taken apart for going on 6 weeks now. My sales guy would never give me a clear answer and when I asked to speak with someone else they were "in a Cadillac meeting" for FIVE DAYS. On top of the sensor issue the other dealership also found an oil leak that Dan Vaden's "inspection" missed. How does a dealership miss an oil leak? I have been passed around that dealership (spoken with 4-5 different people), ignored entirely, and had several people "forget" about me. I purchased in town because I did not have time to drive to Jax. Had to do that anyway. I have no loaner from them (like I was promised) and have been borrowing my MIL's mini van or riding with my husband. This entire experience has been a nightmare. DO NOT GIVE THEM YOUR BUSINESS!! More
Friendly service and I would refer them to a friend. A part had to be ordered for my windshield wipers, I was called and they took care of it promptly. A part had to be ordered for my windshield wipers, I was called and they took care of it promptly. More
Excellent service department. Greeted immediately and she was in action from there. Professional, very timely and efficient. I will gladly get all my service needs taken care of Greeted immediately and she was in action from there. Professional, very timely and efficient. I will gladly get all my service needs taken care of with your service department. So appreciative of people who care about their customers. Thank you. More
All was good when we were buying the vehicle but when we got home we had a couple more questions. After contacting the salesman, the service department twice, asking thru their website and sending an email, got home we had a couple more questions. After contacting the salesman, the service department twice, asking thru their website and sending an email, no one has responded. I wouldn't refer anyone to buy here just because of the poor after-sale experience. More
My check engine light was on, so I called Donna Dale in the service department who once again took very good care of me. I took my car in the next morning. I did not have to wait. She was waiting for me w the service department who once again took very good care of me. I took my car in the next morning. I did not have to wait. She was waiting for me when I arrived. I waited in the nice waiting area a little while. They discovered the problem, fixed and told me that there was no charge because GM was covering the repair. (They replaced the purge valve). I could not have been any happier! More
In December of 2022 we bought a used 2020 vehicle. The price was better than we found anywhere else. The used car manager, Travis, was very helpful and the salesman Tom Wilson delivered the car, sight The price was better than we found anywhere else. The used car manager, Travis, was very helpful and the salesman Tom Wilson delivered the car, sight unseen, to me in Charleston, SC. It was beautiful and just as described. I signed all the papers accepting the vehicle and the deal was done. Shortly thereafter I realized that a warning light was on, and later found out the cruise control would not work. Unfortunately, the sensor in the front of the vehicle was not working properly and was causing these issues. When I called Travis, he put me in touch with Mark in service, and Vaden fixed all this, at their cost, despite me having paid and signed for the car! They certainly did not have to do this. This dealership is excellent. They provide great prices and great customer service. I will buy from them again. More