Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

The unsatisfactory service that many people have experienced is not represented on this website. This website seems to inflate the ratings of car dealerships whose google reviews differ greatly from experienced is not represented on this website. This website seems to inflate the ratings of car dealerships whose google reviews differ greatly from the ones you can find here. This is a business model that does not serve the public, but exists to serve dealers instead. The site also offers no option for those who have chosen not to purchase a vehicle. People who chose not to do business with any company are important towards forming an informed opinion. It looks like they exist to inflate the ratings and reputation of dealerships who pay them. More

Good customer service I don't understand you what your asking for more I'm satisfied asking for more I'm satisfied More

The Service dept is absolutely the worst. No communication at all. Don't drop your car off for a oil change and tire rotation because even if you have an appointment it may not get done and then communication at all. Don't drop your car off for a oil change and tire rotation because even if you have an appointment it may not get done and then to have them tell you after hours that they wanted to put there best mechanic on it. Well if there is a mechanic that isn't good enough to do a oil change and tire rotation ie brake fluid flush was on my list as well. Then maybe they shouldn't work there. Anyway this is not the 1st time but it seems like all the time so I guess I am to blame. This is the last time. I own my business and to have to lose 2 days of work to have simple procedures done is unacceptable and unprofessional. I wish I can tell a client oh a 1 day job is now going to be 2 at an hourly rate of $179 @ he. Absolutely the worst service dept out there!!! Sal was of no help didn't even call me to tell me he couldn't get the job done as I had to track him down after service dept was closed. Useless More

Nice waiting room--but it ended there. Service rep was very rude. My issue was NOT resolved. Issue with Android system.When I bought my jeep they told me all about their wonderful service dept. Not so mu very rude. My issue was NOT resolved. Issue with Android system.When I bought my jeep they told me all about their wonderful service dept. Not so much in my case. I called 3 times to discuss my unresolved issue and no one got back to me. I emailed twice. Finally after threatening to go to Jeep directly and picket--instant phone call. Woman discussed my issue in depth and said she would reach out to Jeep/Android because there had been software issues. It was Friday morning. She said she would call me back on Monday....TWO Mondays have now passed. Horrible. Just horrible. More

Service Department always tries to accommodate. This time I brought in a new vehicle purchased elsewhere in the country and they accommodated a simple service request the same day. I had time so it made my l I brought in a new vehicle purchased elsewhere in the country and they accommodated a simple service request the same day. I had time so it made my life much easier. More

I've been having my Grand Cherokee serviced here as long as I've owned it. Have had great service each time. as I've owned it. Have had great service each time. More

Clean and bright. Have wifi to use. Coffee was good. Everyone was friendly and helpful. Everyone was friendly and helpful. More

Made my appointment online. Took my car in on time and finished 25 minutes earlier than promised. Fast, Professional Service finished 25 minutes earlier than promised. Fast, Professional Service More

In & out. all good. waiting room could be a little nicer w/ coffee and water But at least the right news channel was on FoxNews w/ coffee and water But at least the right news channel was on FoxNews More

Very persistent in solving my radio issue. It was never ignored and was continually contacted until it was fixed. I was extremely satisfied! ignored and was continually contacted until it was fixed. I was extremely satisfied! More