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Danbury Kia - Service Center

Danbury, CT

4.9
988 Reviews

988 Reviews of Danbury Kia - Service Center

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September 15, 2021

Great experience. Donat is great to work with. It was also nice to run into Jake who sold us our cars. Waiting area is well done with good coffee. Thanks More

by joeindusi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake at sales , Donat Poirier
Sep 16, 2021 -

Danbury Kia responded

Thank you! Donat appreciates your compliment! We're grateful you choose to service with us!

September 12, 2021

My Kia had a major oil leak and they took care of it under warranty. Virginia took care of it and explained what they had to replace. More

by andrevee
Recommend Dealer
Yes
Employees Worked With
Virginia Gomes
Sep 13, 2021 -

Danbury Kia responded

We're glad that Virginia was able to get this taken care of for you! Thank you for choosing to service with us!

September 11, 2021

My kia soul needed a new engine and it took 5 weeks, but they did a great job. But the phone system is the worst. More

by Plosee02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Cote, Donat Poirier
Sep 13, 2021 -

Danbury Kia responded

We're sorry for the delay on the engine--they're still backordered from the COVID shutdowns, and we appreciate your feedback on our phone system. Thank you for choosing to service with us!

Sep 13, 2021 -

Plosee02 responded

I would really like to thank Mike and Dena yhey did a great job getting my engime covered by Kia...but PLEASE guys fix that horrible incoming phone system. The operator that directs calls is horrible and she only picks up once every 5 calls....very very frustrating. Rest of the company is awesome.

September 11, 2021

I can’t say it could have been any better. I dropped off in the evening before my appointment date. I was contacted first thing in the morning. I was able to get a loaner/ rental for the duration of the re More

by Nazmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Dieckmann, Donat Poirier
Sep 13, 2021 -

Danbury Kia responded

Thank you! We're very glad you are pleased with our service! Thank you for choosing to service with us!

September 08, 2021

Friendly, professional, and timely! Awesome! Wonderful place to get your service needs met. Recommend highly to all my friends and family. A terrific dealership done the right way. More

by ghutch2262
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donat Poirier
Sep 09, 2021 -

Danbury Kia responded

Thank you very much!

September 05, 2021

Friendly and professional staff. This visit was a lengthy wait, but I was always kept abreast of what was going on at various intervals. Never dissatisfied. More

by T. Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Danbury Kia responded

Thank you for your patience, and thank you for choosing to service with us!

September 04, 2021

We had more then one issue with the car.I was advised to talk to Kelvin.He was very professional and made sure all of my complaints were taken care of.When the car was done he met me outside to make sure we More

by Motormike24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Danbury Kia responded

We sorry that you ran into issues with your car! Kelvin was very happy he could help!

September 01, 2021

Very happy with Kia.. Leased a Sportage and very happy with it.. very happy when I take in for my Service apppointments.. don't have to wait long.. advisors treat me very well... I would always recomm More

by memas2luvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Cote
Sep 01, 2021 -

Danbury Kia responded

We're so glad to hear you're happy with both your Sportage and our service! Thank you!

August 31, 2021

I was attended to as soon as I approached the service desk. My service was completed quickly and thoroughly. I am sorry in that I do not remember the gentleman's name that I worked with. Thank you. More

by afab50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Cote
Aug 31, 2021 -

Danbury Kia responded

Thank you! We appreciate your choosing to service with us!

Jan 22, 2022 -

afab50 responded

I was attended to as soon as I approached the service desk. My service was completed quickly and thoroughly. I am sorry in that I do not remember the gentleman's name that I worked with. Thank you.

August 20, 2021

I have received amazing service from the staff at Kia in sales, as well as service. I needed a key reprogrammed and they were able to assist me without any hassle. It is an absolute pleasure dealing with th More

by JhonnyParks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Sinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy Nunez, Virginia Gomes
Aug 20, 2021 -

JhonnyParks responded

Thank you for the absolutely amazing and friendly service.

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