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700 Reviews of BMW of Allentown - Service Center
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August 26, 2025
Awesome service. Ethan is a terrific advisor. I drive over an hour to use this dealer. Ethan is a terrific advisor. I drive over an hour to use this dealer. More
by EDK
Employees Worked With
August 24, 2025
While the facility is nice and the service is professional, I still don’t recommend this dealership. Simple services take hours to complete, unlike other BMW dealers in the greater area they char professional, I still don’t recommend this dealership. Simple services take hours to complete, unlike other BMW dealers in the greater area they charge $50 for a state inspection, that should be free if you purchased your vehicle here and maintain it. I prefer dealerships that stick to agreed service times and don’t try to squeeze every last penny out of you. More
by Bimmerman
Employees Worked With
August 23, 2025
I have been coming to this dealership for a few years now, I give them a thumbs up now, I give them a thumbs up More
by Shabazys
Employees Worked With
August 12, 2025
All service was complete as requested cost of computer diagnosis was very unreasonable, however Ethan (service manager) was very helpful courteous and attentive to my concerns, I will return for service w diagnosis was very unreasonable, however Ethan (service manager) was very helpful courteous and attentive to my concerns, I will return for service when necessary More
by Papajk
Employees Worked With
August 12, 2025
The dealership is excellent The people who work there top notch, always professional and courteous top notch, always professional and courteous More
by Jgrassi
Employees Worked With
August 08, 2025
3 Hours for state inspection, Emissions exempt, visual and gas cap. talk to manager of how car was, walked back and said mechanic must be writing it up. Update my insurance paper (5-10 minutes, told and gas cap. talk to manager of how car was, walked back and said mechanic must be writing it up. Update my insurance paper (5-10 minutes, told both service writer and manager -DO NOT WASH! Then service writer told me they were just finishing up washing it, I said no do not wash again and Charlie RAN out to stop them and he drove the car up and we finished paper work. Next time i'll have to get a loaner if they want my business! Frustrating to say the least. More
by John H
Employees Worked With
July 23, 2025
Great service advisors Lisa and Todd. They are thorough and pleasant. Service always done properly They are thorough and pleasant. Service always done properly More
by Ted
July 17, 2025
They went ABOVE and beyond to help us , they have earned my future buissness for sales and repair my future buissness for sales and repair More
by Raidershane2
Employees Worked With
July 03, 2025
Lisa was awesome took great care of us. The estimate for service was way overpriced and we had to take our car to another service place. For the exact same service the cost was 70% less tha The estimate for service was way overpriced and we had to take our car to another service place. For the exact same service the cost was 70% less than what the dealer was going to charge.. it's really a shame that they charge so much as it's a nice place but they have criminal pricing. More
by mtmwallace1
Employees Worked With
June 24, 2025
There was refreshments and snacks available and the worker Robin Cox let me use his battery pack to charge my phone since I forgot mine! Very clean building and helpful staff! worker Robin Cox let me use his battery pack to charge my phone since I forgot mine! Very clean building and helpful staff! More
by O-fish-ally the best!
Employees Worked With
Robin Cox
