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Daniels BMW - Service Center

Allentown, PA

4.9
667 Reviews

667 Reviews of Daniels BMW - Service Center

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March 11, 2022

Took my MINI in for tire rotation & alignment. Fast, no-nonsense service, this time with a texted video from the tech showing me an additional concern - the condition of the car's rotors and brake More

by MINI Novice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin, John
Mar 11, 2022 -

Daniels BMW responded

We are so pleased to hear that Robin and John could take great care of you! Daniels BMW appreciates you so much.

March 09, 2022

Our experience with Daniels BMW/Mini began when we met Matt Murphy almost 2 years ago. HE was very efficient and not at all pushy. To this day, I’ve told friends looking for cars to contact him. Yester More

by Lynette.M.Lohmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Mar 09, 2022 -

Daniels BMW responded

Lynette - thank you for trusting the Daniels BMW team with your loyal business We're happy to hear Austin made your most recent experience a great one and we'll be sure to share these kind comments with him. Thanks again for your support and we'll see you at your next visit!

March 09, 2022

Best BMW Dealer in the USA. Ethan in the service department is amazing and will always lookout for the best of his customers. More

by medicrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Daniels BMW responded

We're so glad Ethan gave you five-star care! Thank you for rating Daniels BMW!

March 09, 2022

Amazing service at Daniels BMW service department! Especially from Ryan. He provided 5 star service at every step! More

by beverly.schmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Mar 10, 2022 -

Daniels BMW responded

Thank you for leaving Ryan and Daniels BMW your five-star review, Beverly! We look forward to providing great care again in the future!

March 05, 2022

Great service experience at Daniels BMW. I had my MINI serviced at this dealership. Austin, the consultant, was friendly, knowledgable and quick. He addressed all my issues and the vehicle w More

by besnikbacka2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Mar 08, 2022 -

Daniels BMW responded

Thank you for visiting us here at Daniels BMW! We're happy to hear Austin & the team provided you with wonderful service and we hope to see you again in the future. Take care!

March 04, 2022

Loaner car was really convenient and I like the new service app. Service staff was professional. More

by Christine.Henderson521
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Mar 07, 2022 -

Daniels BMW responded

Thank you for the excellent feedback, Christine! We appreciate you trusting the Daniels BMW team with your service needs and hope to see you again next time!

March 04, 2022

Customer care is excellent! Daniels BMW will go the extra mile to ensure customers are satisfied. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Daniels BMW responded

Thank you for the kind review of Daniels BMW, Dave! We appreciate your support and look forward to your next visit!

March 03, 2022

Prompt service and good communication as to timing and services required. The service rep, Todd, checked with me prior to commencing certain services to be sure I wanted those services completed. More

by AEP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Daniels BMW responded

Thank you for giving us the opportunity to serve you! We appreciate you taking the time to share your experience and hope to see you again next time here at Daniels BMW!

March 03, 2022

Dealership was very responsive to my needs. They were able to provide me a loaner More

by jsinclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Daniels BMW responded

Thank you! We're happy we could help! - Daniels BMW

March 02, 2022

Customer service is the best! Ethan has always taken care of my service needs, very professional! Washing my car and vacuuming the interior was much appreciated! More

by Loribest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Daniels BMW responded

Thank you for trusting Ethan & the Daniels BMW team with your service needs! We're truly honored to receive your support and look forward to your next visit with us!

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