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Darling's Auto Mall Buick GMC

Ellsworth, ME

4.8
104 Reviews

16 Kingsland Crossing

Ellsworth, ME

04605

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104 Reviews of Darling's Auto Mall Buick GMC

August 28, 2026

My truck died while I was visiting Maine from Texas. They got me in that day and fixed my problem, since a video of the inspection and I was back on the road in time for my trip back the next day. They More

by libby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fletcher
Aug 31, 2026 -

Darling's Auto Mall Buick GMC responded

Your truck dying while visiting Maine from Texas and getting in same day, fixed up, inspection video sent, and back on the road in time for your trip home the next day is exactly the kind of result we want for every customer in a tough spot. Safe travels back to Texas! Thank you for choosing Darling's Auto Mall in Ellsworth.

August 27, 2026

Parts came in were installed quick and check lights went out everything was good.very pleased. More

by joetripp2084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turner, Jason Fletcher
Aug 28, 2026 -

Darling's Auto Mall Buick GMC responded

Parts in, installed quickly, and check lights out is a great result and we are glad everything came together well for you. Thank you for choosing Darling's Auto Mall in Ellsworth.

August 20, 2026

Vehicle returned to service in time. Facility clean. Like everything, too expensive especially for a battery. More

by BrooksPWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bartlett, Pamela Look
Aug 21, 2026 -

Darling's Auto Mall Buick GMC responded

We are glad the vehicle was returned on time and that the facility made a good impression. We hear you on the cost and appreciate you sharing that feedback. Our Service Manager Joe Turner is available at 207-669-6575 if you ever want to discuss further. Thank you for choosing Darling's Auto Mall in Ellsworth.

August 18, 2026

The service was great, they employees were friendly and knowledgeable, they brought attention to other problems that arose even though the vehicle wasn’t there for that problem and offered a solution. More

by stevenpressley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Blumenschein
Aug 19, 2026 -

Darling's Auto Mall Buick GMC responded

Friendly, knowledgeable, and proactively flagging other concerns even when the vehicle was not in for that reason is exactly the kind of thorough attention we want every customer to benefit from. We appreciate the honest feedback and would love to earn that fifth star next time. Please feel free to reach out to our Service Manager Joe Turner at 207-669-6575 if there is anything we can improve on. Thank you for choosing Darling's Auto Mall in Ellsworth.

August 17, 2026

I had a screw in my tire and they got me in immediately to fix it! Thank goodness because I needed the vehicle to move!! More

by Lightenup222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fletcher
Aug 17, 2026 -

Darling's Auto Mall Buick GMC responded

A screw in the tire when you need the vehicle to move is about the worst timing possible and we are glad the team got you in immediately to take care of it. That is exactly the kind of responsive service we want to offer. Thank you for choosing Darling's Auto Mall in Ellsworth.

August 16, 2026

2 recalls addressed and taken care of, even given a loaner car for one that took over a day. Quickly done and around my work schedule. Nice people 👍 More

by tonyjethro50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fletcher
Aug 17, 2026 -

Darling's Auto Mall Buick GMC responded

Two recalls handled with a loaner for the longer one and everything worked around your schedule is a solid result. We are glad the team came through for you. Thank you for choosing Darling's Auto Mall in Ellsworth.

August 14, 2026

Erik was a pleasure to work with on the purchase of my new JEEP Wrangler. He never pressured on a decision and gave good, honest guidance. It’s clear that he and the crew at Darlings understand that long More

by kathrynaustin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Lindstrom, Matt McFarland, Aaron Stevens
Aug 17, 2026 -

Darling's Auto Mall Buick GMC responded

Erik truly understands that trust is built over time and we are so glad that came through in your experience with him. We will pass your kind words along. Thank you for choosing Darling's Auto Mall in Ellsworth.

August 13, 2026

I just wasn’t happy it took so long to get my part in! sad More

by Snookers122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bartlett
Aug 17, 2026 -

Darling's Auto Mall Buick GMC responded

We completely understand the frustration of waiting on a part and we are sorry it took longer than anyone would have liked. We appreciate your patience through it and hope the repair itself was worth the wait. Thank you for choosing Darling's Auto Mall in Ellsworth.

August 11, 2026

Darlings Auto Mall’s service department had my paperwork ready when I walked in the door. They answered my questions and concerns quickly and thoroughly. They texted a video when the car was ready, it wor More

by ohiofarmgirl2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Stinson
Aug 12, 2026 -

Darling's Auto Mall Buick GMC responded

Paperwork ready when you walked in, questions answered thoroughly, and a video text when the car was ready is the kind of organized and communicative service visit we are proud to offer. We are glad it all worked well for you. Thank you for choosing Darling's Auto Mall in Ellsworth.

August 09, 2026

Darlings is great to work with. They are knowledgeable without being pushy and don't waste your time. They remember returning clients and what you like. They always have what I wa More

by Angela yates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Euhry Paulino, Matt McFarland, Aaron Stevens
Aug 10, 2026 -

Darling's Auto Mall Buick GMC responded

Two SUVs in three years and already thinking about the next one is a great sign and we truly appreciate your loyalty. Knowing what you like and having it ready for you is something we take pride in. We look forward to seeing you when it is time to trade in the Buick! Thank you for choosing Darling's Auto Mall in Ellsworth.

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