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Darling's Bangor Ford

Bangor, ME

4.8
86 Reviews
Call Dealership (800) 287-1271

403 Hogan Rd

Bangor, ME

04401

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86 Reviews of Darling's Bangor Ford

May 02, 2026

Jed was fantastic to work with. The service department had me in and out in no time. I really liked the updates and the video of the service. More

by Ramsey.michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schencks
Report | Print
May 04, 2026 -

Darling's Bangor Ford responded

Thank you for the great feedback! We are glad Jeff and the team got you in and out quickly and that the video update added some peace of mind along the way. We will pass your kind words along to Jed. Thank you for choosing Darling's Ford in Bangor and for your business.

May 02, 2026

In over 50 years of buying and having vehicles serviced this is the finest dealership I’ve ever been a customer at More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kenyon, Craig Cattelle
Report | Print
May 04, 2026 -

Darling's Bangor Ford responded

What a tremendous compliment, thank you so much! Over 50 years of experience with dealerships makes that mean more than we can say, and we are truly honored to have earned your trust. We look forward to continuing to be your dealership of choice for many years to come. Thank you for choosing Darling's Ford in Bangor and for your business.

May 02, 2026

Service department is not thorough, poor outcomes on multiple visits for basic needs (oil changes) with lack of accountability honesty or integrity. It is clear that the goal of this dealership is to fa More

by jwing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacky Deng, Gage Noyes
Report | Print
May 04, 2026 -

Darling's Bangor Ford responded

Thank you for sharing your feedback and we are sorry to hear your visits have left you feeling this way. We take concerns about thoroughness and communication seriously and want to make sure every customer feels confident in the care their vehicle receives. We always welcome open and honest conversation about your service experience and want the opportunity to address your concerns directly. Our Assistant Service Manager Hope can be reached at 207-992-1631 and our Service Manager Mike Maddocks is available at 207-992-1633. We hope to connect with you and work toward a better experience in Bangor.

May 02, 2026

Always friendly reliable service, I will definitely use them again. Personable, they recognize me when I walk in the doir More

by louiesmi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spencer, Andy Wooster, Jeff Schencks
Report | Print
May 04, 2026 -

Darling's Bangor Ford responded

Thank you for the kind words! There is nothing better than walking in and feeling recognized, and we are glad our team consistently makes you feel at home. We look forward to seeing you again next time. Thank you for choosing Darling's Ford in Bangor and for your business.

April 30, 2026

The experience was very impressive. my vehicle was completed ahead of schedule.i would recommend this dealership to my associates More

by repkoken57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacky Deng, Gage Noyes
Report | Print
May 04, 2026 -

Darling's Bangor Ford responded

Thank you for the great review and the recommendation! Getting your vehicle finished ahead of schedule is always the goal and we are thrilled it made a strong impression. We look forward to taking care of you and your associates down the road. Thank you for choosing Darling's Ford in Bangor and for your business.

April 29, 2026

I had a recall come through, I called for an appointment. They set me up immediately for the appointment. I got there earlier than expected, Darlings took me in immediately. In less than an More

by lknight04438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Nevells, Randy Herrick
Report | Print
Apr 30, 2026 -

Darling's Bangor Ford responded

Twenty years is something we do not take lightly, and we are truly grateful for your continued loyalty and trust. It means the world to us that you have been completely satisfied throughout all that time and we look forward to serving you for many more years to come. Thank you for choosing Darling's Ford in Bangor and for your business.

April 29, 2026

Easy to make appointments. Easy to drop off. Communicative. Always easy to get questions answered More

by kimberlybushy78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Phelps, Ryan Kenyon, Jeff Schencks
Report | Print
Apr 29, 2026 -

Darling's Bangor Ford responded

Thank you for the great feedback! It is wonderful to hear that scheduling, drop-off, and communication all hit the mark for you. We work hard to make every step of the service experience as easy as possible and it means a lot to know that comes through. Thank you for choosing Darling's Ford in Bangor and for your business.

April 29, 2026

Customer service used to be excellent but have been very disappointed the past 2 times I’ve had my car serviced. The team service manager was very unprofessional and unwilling to explain things. Stating th More

by Riimsuja20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Maddocks, Ryan Kenyon, Jeff Schencks, Sierra Jamieson
Report | Print
Apr 30, 2026 -

Darling's Bangor Ford responded

Thank you for taking the time to share this feedback, and we are truly sorry to hear your last two visits have not lived up to the experience you have come to expect from us over the years. The communication issues you described, including feeling dismissed and having your vehicle scheduled for return before the work was completed, are not acceptable and we completely understand your frustration. Your concerns about parts quality and pricing are also important to us and deserve a real conversation, not a brush-off. We are looking into this and want to make it right. In the meantime, our Service Manager Mike Maddocks can be reached directly at 207-992-1633 and our General Manager Otis Soohey is available at 207-992-1510 if you would prefer to speak at that level. We value your business and hope to earn back your confidence.

April 29, 2026

I’ve been a customer of this dealership for 20+ years. Always been completely satisfied. More

by Whwhitham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacky Deng
Report | Print
Apr 29, 2026 -

Darling's Bangor Ford responded

Twenty years is something we do not take lightly, and we are truly grateful for your continued loyalty and trust. It means the world to us that you have been completely satisfied throughout all that time and we look forward to serving you for many more years to come. Thank you for choosing Darling's Ford in Bangor and for your business.

April 29, 2026

They always take good care of me and my vehicles. Their work is always done right and they always offer to wash my truck. I feel my business is important to them. Darling’s Service Department is More

by Tcaldwell022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spencer, Rhett McDonald, Jeff Schencks
Report | Print
Apr 29, 2026 -

Darling's Bangor Ford responded

Thank you so much for the kind words. It means a lot to hear that Scott, Rhett, and Jeff consistently make you feel valued and that your vehicles are always in good hands. The complimentary truck wash is just one small way we like to show our appreciation. Thank you for choosing Darling's Ford in Bangor and for your business.

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