Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Darling's Bangor Ford

Bangor, ME

4.8
86 Reviews
Call Dealership (800) 287-1271

403 Hogan Rd

Bangor, ME

04401

Directions

Filter Reviews by Keyword

customer service

By Type

86 Reviews of Darling's Bangor Ford

April 28, 2026

One of the best heavy truck shops in Maine they inherited a bad call and promptly remedied the situation many thanks More

by Fvsecondamendment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Herrick, Ryan Kenyon, Andy Wooster, Ron Lozier, Jeff Jones, Jeff Schencks, Craig Cattelle, Jacky Deng, Gage Noyes, Sierra Jamieson
Report | Print
Apr 29, 2026 -

Darling's Bangor Ford responded

Thank you for the great review! We are glad Randy, Ryan, Andy, Ron, Jeff, Craig, Jacky, Gage, and Sierra were able to step in and get things sorted out for you quickly. We take pride in our heavy truck capabilities and are happy we could turn things around. Thank you for choosing Darling's Ford in Bangor and for your business.

April 28, 2026

Service advisors are not all that friendly or welcoming. They did not schedule the appointment for my vehicle and then proceeded to be nasty with me More

by LCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kenyon, Sierra Jamieson
Report | Print
Apr 29, 2026 -

Darling's Bangor Ford responded

Thank you for taking the time to share your experience, LCM. We are sorry to hear your visit did not go as expected. A scheduling mix-up combined with an unwelcoming interaction falls short of the standard we hold ourselves to, and we sincerely apologize. Our Assistant Service Manager Hope would love the opportunity to connect with you, identify your appointment, and make this right personally. Hope can be reached directly at 207-992-1631. Thank you for giving us the chance to turn this around.

April 28, 2026

Excellent service. Car always ready when promised. I especially enjiy the offer of a free car wash! 🙂 More

by grammyg930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aarron Mower, Ryan Kenyon
Report | Print
Apr 29, 2026 -

Darling's Bangor Ford responded

Thank you for the wonderful feedback! We are glad Aarron and Ryan had your car ready when promised and that you enjoyed the complimentary wash. Consistency and reliability mean everything to us. Thank you for choosing Darling's Ford in Bangor and for your business.

April 28, 2026

Very professional, nice waiting area and great staff. Clean and welcoming with good communication as well More

by mspurdue
Recommend Dealer
Yes
Employees Worked With
Jacky Deng
Report | Print
Apr 29, 2026 -

Darling's Bangor Ford responded

Thank you for the great review, mspurdue! We are happy to hear Jacky and the team made you feel welcome and kept communication clear throughout your visit. We put a lot of care into making our service experience a comfortable one. Thank you for choosing Darling's Ford in Bangor and for your business.

April 28, 2026

Everyone was kind and efficient. All work was completed and video was fun to watch. . More

by bcraig482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kenyon, Ron Lozier, Jeff Schencks, Craig Cattelle
Report | Print
Apr 29, 2026 -

Darling's Bangor Ford responded

Thank you, bcraig482! We are glad Ryan, Ron, Jeff, and Craig took good care of you and that you enjoyed the video walk-through of your vehicle. It is a great way to keep our customers informed and in the loop. Thank you for choosing Darling's Ford in Bangor and for your business.

April 28, 2026

Darlings Bangor took good care of me. They are very friendly people. They fixed my truck right the first time. I would highly recommend anyone to darlings for repairs or in buying a vehic More

by 357maggiehustus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Herrick, Andy Wooster, Jeff Schencks, Craig Cattelle, Jacky Deng
Report | Print
Apr 29, 2026 -

Darling's Bangor Ford responded

Thank you so much for the recommendation, 357maggiehustus! We are thrilled Randy, Andy, Jeff, Craig, and Jacky got your truck taken care of right the first time and made you feel at home. We look forward to helping you again whether it is service or your next vehicle. Thank you for choosing Darling's Ford in Bangor and for your business.

April 27, 2026

Darlings is a great place to get your vehicle serviced, they make it easy to schedule your appointment, drop your vehicle off and pick it up later or stay and wait in their comfortable customer waiting are More

by Srseymour62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy in the vehicle entrance area, Sierra Jamieson
Report | Print
Apr 29, 2026 -

Darling's Bangor Ford responded

Thank you for the kind words, Srseymour62! We are glad Daisy and Sierra made the whole process easy from drop-off to pick-up. A smooth, stress-free service experience is exactly what we aim for every time. Thank you for choosing Darling's Ford in Bangor and for your business.

April 27, 2026

Service was great! They picked our bronco up at my wife’s work did the service and returned it while we were working. Very helpful as we are both very busy most of the More

by Dwebb1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who arranged everything
Report | Print
Apr 27, 2026 -

Darling's Bangor Ford responded

Thank you for the great review. We’re so glad to hear the pick up and delivery service for your Bronco made things easier with your busy schedules. It’s great to know our team could service your vehicle and return it while you were both at work. We truly appreciate your kind words. Thank you for choosing Darling’s Ford in Bangor and for your business.

April 27, 2026

It was clean, quiet, and comfortable. The wait was longer than I would have expected but the work was very professional. More

by rogerkeezer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Herrick
Report | Print
Apr 27, 2026 -

Darling's Bangor Ford responded

Thank you for your feedback. We’re glad to hear you found the facility clean, quiet, and comfortable, and that the work performed was professional. We’re sorry the wait was longer than expected and understand how important your time is. We appreciate you bringing this to our attention so we can continue to improve. Thank you for choosing Darling’s Ford in Bangor and for your business.

April 26, 2026

They are thorough and offer a military discount. Building is clean. They offer drinks and snacks while waiting. More

by Dawn Schaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who I worked with.
Report | Print
Apr 27, 2026 -

Darling's Bangor Ford responded

Thank you for the great review. We’re so glad to hear you found the team thorough and appreciated the military discount. It’s also great to know the facility was clean and that the drinks and snacks made your wait more comfortable. Thank you for choosing Darling’s Ford in Bangor and for your business.

1
...
5
6
7
...
9