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Darling's Chrysler Dodge Augusta

Augusta, ME

4.7
880 Reviews

439 Western Ave.

Augusta, ME

04330

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880 Reviews of Darling's Chrysler Dodge Augusta

June 20, 2026

Excellent service, especially with keeping you updated on what’s going on. If you want a car you will get one here! More

by bcorbin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Worcester, Nate Marquis, Allie Richard
Jun 22, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for the wonderful feedback! Keeping our customers informed throughout the process is something we genuinely care about and we are glad that came through during your visit. We look forward to seeing you again. Thank you for choosing Darling's Chrysler Dodge Ram in Augusta and for your business.

June 19, 2026

Sheila in Hyundai service is amazing she goes above and beyond for her customers! Thank you for always caring about your customers! More

by Linda Stevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila McCrillis
Jun 19, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for the wonderful feedback! Sheila truly is an outstanding member of our team and it is so great to hear that her dedication and genuine care for her customers comes through every time. We will make sure she sees your kind words! Thank you for choosing Darling's Chrysler Dodge Ram in Augusta and for your business.

June 19, 2026

Displeased with service due to car not starting at pickup. Key tag had “will need a boost” written on it. No phone call about this was made during the 12 days the car was present for repairs, and th More

by josephinerichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sheila McCrillis, Jess Zartman
Jun 25, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for sharing your feedback and we sincerely apologize for the frustration surrounding your pickup experience. We do want to clarify that the note about needing a boost was documented at write up when the vehicle came in, and unfortunately in the days between when repairs were completed and pickup the battery drained down further. We completely understand how upsetting it is to get home and have your vehicle not start, and we regret that we did not reach out proactively to address it before you came to get it. We also apologize that the follow up call you were promised never came through. Our Service Manager Scott Kunesh would like to speak with you personally and make this right. He can be reached directly at 207-430-8531. Thank you for your patience and for choosing Darling's Chrysler Dodge Ram in Augusta and for your business.

June 18, 2026

Sheila gets it done every time. She is a pleasure to deal with for my service appointments. More

by jason.w.grotton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila McCrillis
Jun 22, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for the kind words about Sheila! It is great to hear she consistently delivers for you and makes every service appointment a pleasure. We will make sure she hears your appreciation. Thank you for choosing Darling's Chrysler Dodge Ram in Augusta and for your business.

June 16, 2026

I keep having the same problem over and over ram should have a fix for this not happy with ram after 20 years of driving ram the customer service has gone down hill but my dealer has been great More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Lance Quinn, Jon Condon, Sheila McCrillis, Jess Zartman
Jun 17, 2026 -

Darling's Chrysler Dodge Augusta responded

Neil, thank you for the five star review and for your loyalty to both Ram and to us over the years. We are sorry to hear the ongoing issue has been a source of frustration, and we completely understand how discouraging that can be after two decades of driving Ram. We are glad our team has been able to provide a bright spot through it all, and we will keep doing everything we can on our end to take good care of you. Thank you for choosing Darling's Augusta and for your business.

June 13, 2026

The worst service I never recommend this darling services and never helped me I called them hundreds of times no one helped me😭 More

by Nawidakharoti2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sheila McCrillis, Jess Zartman
Jun 15, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for your feedback and we are truly sorry to hear you had difficulty getting the help you needed. We want every customer to be able to reach us easily and we would love the opportunity to make this right. To set up an appointment please call us directly at 207-992-1701 and our team will be happy to assist you. Thank you for considering Darling's Chrysler Dodge Ram in Augusta and for your business.

June 11, 2026

I liked the efficiency of getting in quickly for my appointment. It was quick and easy. More

by Kadditonstrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila McCrillis
Jun 12, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for the great feedback! We are glad Evan was able to keep you well informed and that the service wrapped up ahead of schedule. We will make sure he hears your kind words. Thank you for choosing Darling's Hyundai in Augusta and for your business.

June 11, 2026

I had a very good experience at Darlings Hyundai, Evan the Service person was very informative, and the service went quicker than I expected, I was very pleased with my experience More

by josephgodfrey98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Jun 12, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for the great feedback! We are glad Evan was able to keep you well informed and that the service wrapped up ahead of schedule. We will make sure he hears your kind words. Thank you for choosing Darling's Hyundai in Augusta and for your business.

June 09, 2026

I can't say enough good things about Darlings. They certainly put the customer first. I've been very happy with their service. More

by mainelorna550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Cullen, Sheila McCrillis, Jess Zartman
Jun 10, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for the wonderful feedback! Putting our customers first is something we genuinely care about and it means a great deal to hear that comes through consistently during your visits. We look forward to continuing to take great care of you. Thank you for choosing Darling's Chrysler Dodge Ram in Augusta and for your business.

June 08, 2026

Paul Watson is a great salesperson, bought several automobiles from him and would do it again. Only one thing I'd change the person closing the deal should have asked me about using an out of state b More

by hhenderson420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Watson, Nate Marquis
Jun 08, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for the kind words about Paul and for your continued loyalty over the years! It is always a pleasure working with customers who keep coming back, and we are glad Paul has taken such good care of you. We also appreciate the honest feedback about the financing process. That is a fair point and something we will take note of to make sure future customers have the opportunity to explore all of their options. We hope you are loving your new Jeep! Thank you for choosing Darling's Chrysler Dodge Ram in Augusta and for your business.

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