Darling's Chrysler Dodge Augusta

New Car Purchase In January of 2013, I came to Tim Hachey to look into getting into a car to replace a van that was lost and he found a 2002 Honda Accord for me. I was In January of 2013, I came to Tim Hachey to look into getting into a car to replace a van that was lost and he found a 2002 Honda Accord for me. I was financed through New Reach Financial Services and had a high interest rate (17.95%) on the car. I had a very good relationship with this company as they helped me with some tough times I was facing and worked with me on the payments. And now in September 2015, I was facing mounting repair bills and was looking to trade the car for something new. I went to a dealership to check on my credit score and learned it was at 620. So I shopped around and stopped at a competitor to learn that I may a Timing Belt that may not have been replaced at 105,000 miles. I bought the Accord with 119,000 miles and there is no repair history on the car, so that is primarily what prompted me to attempt to trade. After Tim met with the Sales Manager, he showed me a new 2016 Hyundai Elantra. I liked how it drove and then they attempted to find a bank to finance me. I was hoping for a lease on it to keep my payments within reason. The bank that said yes to me does not do leasing. I was approved for financing the car through Ally Financial. The payments are more than double from what I was paying with New Reach Financial, but I guess I will make it work. There is some aspects of the sale I wished I could have changed however. Everything went so quickly, I didn't have time to soak it all in. Because I have a smartphone now and times have changed over years since 2002, I wanted Bluetooth and did not realize until after the sale that it was not included in the car chosen for me. It also would have been nice if it had Fog Lights instead of seeing two black plugs where the lights go, but oh well. I will conclude to say that the next time I am ready to trade, I am going to choose the car I want, not a car that someone else makes the decision on. I am going to solve the Bluetooth issue by changing out the factory radio for an Alpine double-din unit, though it would have been nice to connect the volume controls from the head unit to the controls that would have been on the steering wheel. The unit has the ability to do that, but I guess I can't just simply swap steering wheels in order to get the Bluetooth features. I would have to change cars and that's too late to do. I did feel a little bit pressured when I was in decision making stage of the sale. I wanted to look at other cars at other dealerships to see what I could get. I can't really describe how I felt, but it is done now. If there was a way of changing cars within a period of time within the sale, I would do that. Next time, I WILL choose the car I want, not what someone else chooses for me. I will most likely come back to Darling's when the time comes for my next car; and if I can't get what I want, then I will shop somewhere else. I am tired of others making the decisions for me. I can shop for many things I want and get it, but not when buying a car. Darling's is a great dealership overall. I just want to have a little more control over the next purchase. More

We REALLY love Darlings! Okay, second review. On Thursday, Sept. 17, we bought a new Dodge Ram and absolutely love the vehicle. We decided to trade our second vehicle on som Okay, second review. On Thursday, Sept. 17, we bought a new Dodge Ram and absolutely love the vehicle. We decided to trade our second vehicle on something with a high MPG rating due to Tom's travels for work. So, we went back to Tim Hachey (our wonderful salesman) and he found us a low mileage Kia Soul at another Darling dealership. They drove it down to Augusta for us on Saturday, Sept 19 and we made another great deal at Darlings. Thanks so much to Tim, Raymond and Jim for the great deals and wonderful service again! We also want to say thank you to Darlings for the gift cards, the donations to the Susan G. Komen Foundation, their sponsorship of the local Meals on Wheels and everything else they do for the community. What a wonderful local business. We can't recommend them highly enough. Thank you AGAIN! Tom and Liz Davis More

Very satisfied owners When it was time to down size and locate just the right car; our sales person John Grant from Augusta was very helpful, honest and professional and h When it was time to down size and locate just the right car; our sales person John Grant from Augusta was very helpful, honest and professional and had the specific car we were looking for driven down from Bangor. We felt confident we were making the right decision when Jon and the finance team let us come up with the right price we wanted to pay. We are proud to call Jon at Darlings a friend and we will most defiantly do business with him again and would recommend this laid back approach that didn't make us feel pressured. More

Tim Hachey/Drive For Kids As we start this new school year, we want to express our gratitude to Darling's for sponsoring the Drive for Kids event. Tim Hachey went above and be As we start this new school year, we want to express our gratitude to Darling's for sponsoring the Drive for Kids event. Tim Hachey went above and beyond to make this event successful. His leadership and passion for helping local students was inspiring. He put into action his enthusiasm by arriving very early in the morning to set up the course and enthusiastically welcomed drivers. His collaboration with the corporate contact and teachers was very professional. He has a heart of gold and we are very grateful for the impact he has made in our schools and for our students. Sincerely, Debra Butterfield RayeAnne DeSoto More

Excellent car buying experience!! We cannot say enough good things about our salesman Tim Hachey and the finance team in Augusta. This is the second vehicle we have purchased from Tim We cannot say enough good things about our salesman Tim Hachey and the finance team in Augusta. This is the second vehicle we have purchased from Tim and he is the reason we will go back again this weekend to trade in our other vehicle. His personality is fabulous and his knowledge of the vehicles is nearly perfect. There was not a question he could not answer for us completely and honestly. Jason and Jim made the finance part effortless and nearly painless. We will HIGHLY recommend Darlings in Augusta to everyone. Thank you all so much, Tom and Liz Davis More

Best Car Buying Experience-Ever! I really dread the car buying process and told Paul Watson upfront that I just don't have a lot of patience for it. I had a pretty good idea of what I I really dread the car buying process and told Paul Watson upfront that I just don't have a lot of patience for it. I had a pretty good idea of what I was looking for in a later model used car, but didn't think I would be able to find it within what I wanted to spend. Paul didn't hesitate to have a car I was looking at online brought down to Augusta from Bangor for me to test drive the next day. Another dealership I had called told me that I would have to start the paperwork process to buy the vehicle for that service! They wanted me to buy a vehicle I'd never seen?! But Paul made it clear there were no obligations and it wasn't a big deal for them, which I was so appreciative of; especially when I realized after test driving it really wasn't the vehicle for me! Paul didn't hesitate to bring another vehicle from Bangor for me to check out that same day! It was a little more than I set out to spend, but Paul didn't pressure me; he just said we'll take a look and see if you like it. Of course I loved it and was so excited he found a vehicle that was exactly what I had been looking for; that was newer and had less miles! I was still unsure about the price tag but Paul introduced me to Lance Quinn who listened to my concerns respectfully. He said had a lot of experience working with lenders and has had some great outcomes. I still was skeptical, but amazed with the financing he found for me! I was also more than pleased with my trade in offer. The best part is they stand behind the sale and have continued to give me great customer service even after we drove off the lot! We will definitely be visiting them again for our next vehicle purchase! More

Wonderful place to do business. Jon Grant and Raymond Michaud made buying a new vehicle very easy. No pressure as with other dealerships. I will go back to Darling's for my next vehi Jon Grant and Raymond Michaud made buying a new vehicle very easy. No pressure as with other dealerships. I will go back to Darling's for my next vehicle. More

Working with us Darlings is in the process of working with a single mother, raising two daughters and hoping for a great outcome. For inquires call Raymond Michaud fo Darlings is in the process of working with a single mother, raising two daughters and hoping for a great outcome. For inquires call Raymond Michaud for your finincial needs. More

Awesome The folks at Darlings are the best ever. No one will work harder for you. They are wonderful :) I would recommend them to anyone and will always go The folks at Darlings are the best ever. No one will work harder for you. They are wonderful :) I would recommend them to anyone and will always go back. More

Excellent work The staff was friendly and helpful. They listened to my concerns and worked within my budget. I was very impressed and will be back! Couldn't be more The staff was friendly and helpful. They listened to my concerns and worked within my budget. I was very impressed and will be back! Couldn't be more impressed! More