Darrell Waltrip Buick GMC

Excellent Service When you give your business to any automotive place you like to know you can trust the people there and that you are appreciated. I especially apprec When you give your business to any automotive place you like to know you can trust the people there and that you are appreciated. I especially appreciate Jeff and Dave in the service. department. They are always positive, listen well and take care of me and my car in an excellent manner. Because of them I will continue to take my car to Waltrip. More

Service Department was perfect My 2015 GMC Canyon Crew Cab Pickup. had a problem with the gear shift and when I received it back after it was fixed the air bag light was on. Brandon My 2015 GMC Canyon Crew Cab Pickup. had a problem with the gear shift and when I received it back after it was fixed the air bag light was on. Brandon Riches worked far and above to find the problem and fixed it in a timely manner. him and the service manager Joslyn did a fantastic job. many xxxxxxto them for fixing my truck. they are very kind. Thanks Daniel Mangrum Thompson's Station, Tennessee More

AWESOME FAMILY! The DARRELL WALTRIP Dealership is an awesome place to go if you're considering purchasing a vehicle whether new or used! 😉? Thanks Chris and Loren! � The DARRELL WALTRIP Dealership is an awesome place to go if you're considering purchasing a vehicle whether new or used! 😉? Thanks Chris and Loren! 😀? More

Stay away from Natalie Willard My experience with Natalie Williard was awful. She was short, rude, and generally unprofessional. I was told specific finance terms before I even cam My experience with Natalie Williard was awful. She was short, rude, and generally unprofessional. I was told specific finance terms before I even came into the dealership. These terms changed several times and Natalie offered no apology and insisted on being crass about it. More

First Class! Darrell Waltrip Buick GMC has great customer service. They take a personal interest in your and answer all of your questions, even after the sale. C Darrell Waltrip Buick GMC has great customer service. They take a personal interest in your and answer all of your questions, even after the sale. Chris O'Neal was very nice and patient with all of my questions during the process. I feel like I got a great deal on my 2016 Buick Encore, and Chris continues to assist me with anything I need. Natalie was great and personable and helped me get through the financing process quickly. I would recommend this dealership to anyone who wants to be treated like a VIP. More

Great customer service! Purchasing a car can be a daunting experience. The employees at Darrell Waltrip Buick GMC in Franklin, TN. were extremely helpful throughout the proc Purchasing a car can be a daunting experience. The employees at Darrell Waltrip Buick GMC in Franklin, TN. were extremely helpful throughout the process of my purchase. Prior to making the trip to this dealership I had done my research and knew what I wanted. My salesman, Mike Geraughty, worked hard to get me in the vehicle I wanted and at the payment I came in stating I wanted. Mr. Geraughty has followed up with me since making my purchase to answer any questions that I may have had since making my purchase and to check on my satisfaction with my purchase. I appreciate the experience and will be back when it is time to make my next purchase! More

Bad finance experience My experience with Natalie in finance was awful. She was rude, condescending, and made my buying experience and unpleasant one. I spoke about my exp My experience with Natalie in finance was awful. She was rude, condescending, and made my buying experience and unpleasant one. I spoke about my experience with the sales manager and he didn't really seem to care. More

Natalie W in Finance I had an unpleasant experience with Natalie W in finance. She was condescending, unprofessional, and didn't seem to care that I needed a new truck fo I had an unpleasant experience with Natalie W in finance. She was condescending, unprofessional, and didn't seem to care that I needed a new truck for a job site that I was opening. I took my business elsewhere and you should as well. More

Great service nice to deal with. Excellent service very friendly people to work with great coffe and great snacks inside chris oneil was super to work with shout out to him and his se Excellent service very friendly people to work with great coffe and great snacks inside chris oneil was super to work with shout out to him and his service as a saleman . More

Great very effective and efficient Because these guys successfully placed me back on the road with a pleasing vehical and there customer service skills was incredible they done an outst Because these guys successfully placed me back on the road with a pleasing vehical and there customer service skills was incredible they done an outstanding job we are very pleased with there work . More