
Darrell Waltrip Buick GMC
Franklin, TN
Filter Reviews by Keyword
By Type
Showing 1,251 reviews
Outstanding, Professional, Pleasant, Relaxed My wife and I decided to trade in a vehicle and by a used full sized truck. It was spur of the moment, and she found one on line. We decided to take My wife and I decided to trade in a vehicle and by a used full sized truck. It was spur of the moment, and she found one on line. We decided to take a drive to Darrell Waltrip GMC. We are so glad that we did. Billy was our salesman. He was probably more of a consultant for us. There was no pressure to "upgrade" us to something we didn't want or need. He knew his inventory great and knew just what vehicle we were looking for. After bringing the vehicle to us…Note we looked at other dealerships first and they had us walking all over the lots trying to find the truck to know avail and we were worn out when we quit looking…it was a pleasure to just walk out and have it waiting for us. He expained the features and all the extra…we bought a Denali which has so many features that my wife and I probably won't full understad for a while…we went on a test drive. He didn't try to say dont go on the highway or don't go there. He gave us a great drive, and the whole while there was no obnoxious pressure on his part. When we got back to the dealership we knew we found the truck we wanted and a salesman we will go to when we are ready for another vehicle. The dealership was more than fair with our trade in. We didnt feel cheated at all. Honestly I think if there would have been a problem than Billy would have helped us until we felt it was fair. We have had the truck for about 2 weeks now and it was everything promised and hoped for. No question about where to by and who to ask for a salesman. More
Excellent, professional staff We left another city to come to this dealership and weren't disappointed. BJ Dobbs did simply a fantastic job. He was professional, courteous, and w We left another city to come to this dealership and weren't disappointed. BJ Dobbs did simply a fantastic job. He was professional, courteous, and we didn't get the feeling he was just trying to sell us something. Rather, he was trying to help us find something we wanted to buy. Not sure how the other sales persons are at this dealership, but BJ deserves recognition by the management. Ask for him by name when you go there. More
Great Dealership Great people My buying experience couldn't have been any better! From beginning to end it was enjoyable. Love the Sierra 2500 Duramax!! Thanks to all at Daryl W My buying experience couldn't have been any better! From beginning to end it was enjoyable. Love the Sierra 2500 Duramax!! Thanks to all at Daryl Waltrip GMC. More
Great buying experience!! The team at Darryl Waltrip was very helpful when I gave them a call about a truck of their's I had found online. My salesman Benjamin did a great job The team at Darryl Waltrip was very helpful when I gave them a call about a truck of their's I had found online. My salesman Benjamin did a great job getting everything setup before I drove 2 hours to pick up my new truck. There weren't any surprises when we were finalizing paperwork. Overall I had a great experience at Darryl Waltrip GMC. More
Great experience at Darryll Waltrip Buick!!!! If you would like an all around "EXCELLENT" experience leasing or buying a car this is the place to go Darryl Waltrip Buick GMC. Tuan was very inform If you would like an all around "EXCELLENT" experience leasing or buying a car this is the place to go Darryl Waltrip Buick GMC. Tuan was very informative and followed through to the end and handled everything with ease. Natalie was super sweet and professional. This dealership has changed my outlook on buying a car forever. Mr. Lawrence Martin General Manager is absolutely doing things Right! Thank you so much for a great experience. I love my new Buick Encore. Kimberly W. More
Great experience for purchasing a vehicle! Great sales team too. They helped with finding us the vehicle we wanted. I would recommend them to anyone wantin experience for purchasing a vehicle! Great sales team too. They helped with finding us the vehicle we wanted. I would recommend them to anyone wanting to purchase a vehicle. More
purchase of our new Terrain Our buying experience at Daryl Waltrip GMC was a great one. Our salesman Josh Gray was friendly and knowledgeable. I would highly recommend them and Our buying experience at Daryl Waltrip GMC was a great one. Our salesman Josh Gray was friendly and knowledgeable. I would highly recommend them and go back there for our next purchase. More
Best dealership with which we have ever worked. Period. Great culture created by Lawrence and implemented by his team. Cody, as a new car salesman was a real pleasure and his customer service background was Great culture created by Lawrence and implemented by his team. Cody, as a new car salesman was a real pleasure and his customer service background was so very apparent. We don't have enough words for Tuan He is so knowledgeable and so friendly and helpful. Nico was a real pleasure - and he was the guy taking the money. Great guy. Vern was very open and supportive of Cody to make us a deal that worked for both sides. All car dealers should be like this one. More
Great customer service at Darrell Waltrip GMC Andrew Tidwell is a true professional. He was a true pleasure to work with during our recent purchase... We enjoyed working with Nicoli. He was very a Andrew Tidwell is a true professional. He was a true pleasure to work with during our recent purchase... We enjoyed working with Nicoli. He was very accommodating and made sure we had everything we needed as a customer. More
Great Experience! We had a great experience at Darrell Waltrip GMC in Franklin. Billy Bidwell was very helpful with any questions we had. I highly recommend the dealers We had a great experience at Darrell Waltrip GMC in Franklin. Billy Bidwell was very helpful with any questions we had. I highly recommend the dealership and Billy! More