
Darrell Waltrip Buick GMC
Franklin, TN
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Often, dealerships do a poor job of communication. That's not the case with Dave, as he understood the importance of not only getting my truck fixed, but ensuring I had a rental car to make it to my That's not the case with Dave, as he understood the importance of not only getting my truck fixed, but ensuring I had a rental car to make it to my various meetings. Most importantly, he communicated with me frequently thru the process. Simple text message updates made the experience all the better and I prefer to only work with Dave moving forward for this reason. He's great! More
Everyone was very courteous and helpful . They understood my issues with my 2021 Encore GX and took measures to make things righr. They understood my issues with my 2021 Encore GX and took measures to make things righr. More
I expected to encounter resistance from the dealership when I explained my issue. Instead everyone was extremely eager to do the right thing regarding the issue. Trevin Sommerette was very accommodating when I explained my issue. Instead everyone was extremely eager to do the right thing regarding the issue. Trevin Sommerette was very accommodating and helpful. I would recommend Darell Waltrip Buick dealership. More
Dennis Foster absolutely awesome! ! Found the as close to perfect as he could get car for me ! I am extremely happy !! Thanks Dennis and the Hendrick team !! ! Found the as close to perfect as he could get car for me ! I am extremely happy !! Thanks Dennis and the Hendrick team !! More
Exploring my end-of lease options on my GMC Sierra Elevation and Brannon could not have been more engaged in the process. Discussed new lease options, and when evident that the best scenario for me a Elevation and Brannon could not have been more engaged in the process. Discussed new lease options, and when evident that the best scenario for me and my family was to keep the truck and move into a finance scenario, he and Kyle were quick to react and make it happen...and at the monthly payment I was working towards! Not having a bunch of time in the work day, Brannon and Kyle made the process quick and easy. More
Everyone was GREAT! Thank you sooo much! I will tell ALL my friends about what such a great place this is to buy YOUR car/truck! Thanks EVERYONE! Thank you sooo much! I will tell ALL my friends about what such a great place this is to buy YOUR car/truck! Thanks EVERYONE! More