
Darrell Waltrip Buick GMC
Franklin, TN
Filter Reviews by Keyword
By Type
Showing 1,251 reviews
Bob and Kyle and all the Waltrip team made our experience tremendous. Their professionalism was remarkable and the process unmatched. Very pleased customers. tremendous. Their professionalism was remarkable and the process unmatched. Very pleased customers. More

I cannot say enough wonderful things about Roman, Eric and Nico. From beginning to end, they made my vehicle purchase experience top-notch! And everyone that I had even the shortest interaction with while and Nico. From beginning to end, they made my vehicle purchase experience top-notch! And everyone that I had even the shortest interaction with while at the dealership, were so kind and welcoming. I have had my GMC Acadia for nearly 4 weeks and I love it more than the day I purchased it. Sending my sincerest gratitude to each and every one of you! I WILL be back when we are ready to purchase my hubby’s new vehicle. More
I can't say enough about this dealership and Dennis. We drove 30 miles because this dealership was not adding a 10% markup like our hometown dealership. We drove 30 miles because this dealership was not adding a 10% markup like our hometown dealership. More
I have to admit it started a little Rocky due to pricing changes when ordering and once delivered.. However my Sales person Jalen Clark was fantastic to deal with honest as well as personable. we worked t changes when ordering and once delivered.. However my Sales person Jalen Clark was fantastic to deal with honest as well as personable. we worked through the issue and I have to tell you Nico Bauer is stand up guy best sales manager I have ever dealt with. The team at Darrell Waltrip GMC to notch. They will stand by there word! More

Chad was not pushy at all in our interactions and that is super rare for a car salesman. Also pushy salespeople are the absolute worst in my book. I was able to place an order for a Yukon with him and he kep super rare for a car salesman. Also pushy salespeople are the absolute worst in my book. I was able to place an order for a Yukon with him and he kept me up to date on progress along the way as GM have been experiencing manufacturing delays. In the end I asked him to call me if a previously ordered Yukon became available. Chad did that on the morning one arrived and fortunately I was the first person to see it and lock it in. Thanks for all your help Chad. I’ll definitely work with you again! More

I cannot say enough how happy we are with Chad and the Darrell Waltrip team!! We met Chad while browsing car lots in February. He was very helpful, informative and did not pressure us into anything. Inste Darrell Waltrip team!! We met Chad while browsing car lots in February. He was very helpful, informative and did not pressure us into anything. Instead he worked diligently to get me exactly what I wanted. Chad and the whole team have made this easy and as painless as possible!! I highly recommend them!! More
Mark Gray was excellent with helping us order our new car. He was so personable when we met him at the dealership 6 mos ago that we came back to buy this car from him. Great person! car. He was so personable when we met him at the dealership 6 mos ago that we came back to buy this car from him. Great person! More