
Darrell Waltrip Buick GMC
Franklin, TN
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I was so happy to find the Buick Regal I had been searching for. I was very satisfied with the deal I got on my trade-in. The only thing I'm unsure of is the finance company. searching for. I was very satisfied with the deal I got on my trade-in. The only thing I'm unsure of is the finance company. More
Everyone was great, especially Daniel (our salesman) & financial guy (sorry can't remember his name). We were treated as if we were friends/family!! financial guy (sorry can't remember his name). We were treated as if we were friends/family!! More
I’ve always dreaded buying a car and truly because I hate dealing with dealerships. But I can say hands down, this was the best experience ever! From start to finish, each person made the process beyond sim dealing with dealerships. But I can say hands down, this was the best experience ever! From start to finish, each person made the process beyond simple and was super friendly. I drove two hours one way to come to this dealership because I was told how great they are. They did not disappoint at all!!! More
Tiann and her team did a great job getting me into the car I wanted and at a payment that was affordable. Best car buying experience I've ever had. ⭐⭐⭐⭐⭐ -Cole car I wanted and at a payment that was affordable. Best car buying experience I've ever had. ⭐⭐⭐⭐⭐ -Cole More
I enjoyed my visit and love my car. Daniel and Lawrence made a stressful situation easy Daniel and Lawrence made a stressful situation easy More
Katie seems really friendly and took a picture. Daniel Johnson was our salesman and he did a great job. Candice Dufrane is a great employee and should be promoted as soon as possible. Daniel Johnson was our salesman and he did a great job. Candice Dufrane is a great employee and should be promoted as soon as possible. More

Excellent service! Roman was great to work with. Got us the car we wanted at a great price! We got a much better car at a far better price than we were finding in our Roman was great to work with. Got us the car we wanted at a great price! We got a much better car at a far better price than we were finding in our home market. We'll worth the 200 mile drive! More
Dealer/GM treated me like no one should ever be treated as a customer. I ordered a new Sierra Denali back in Dec. the truck came in this past month (April). I had a deal on a similar vehicle at another de as a customer. I ordered a new Sierra Denali back in Dec. the truck came in this past month (April). I had a deal on a similar vehicle at another dealer for a great price but Waltrip told me to stick with them and they’d take care of me. Truck comes in, I test drive it and like it but the dealer made the payments was above what I was promised. GM of the dealership called me the day before I was gonna try to close the deal and told me he wanted to be there when I came in to do the deal so that he could get it done for me. Needless to say, the GM didn’t show his face when I went in and the dealership was charging me an outrageous APR…far above what GMF charges. I wrote a review on Waltrip review board….Got a call from the GM the next day and he belittled me for giving him a bad review for it showing his face as promised. At the end of the call he gave me a half assed S-O-R-R-Y. Never offered to do the right thing and hold up to what they said they’d do. They sold the Truck I had built and waited 4 months for. Be weary of what they are charging you for. A lot of smoke n mirrors and even more games going in the sales dept at this dealer. More