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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,251 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,251 reviews

August 21, 2020

Great customer service!!!! Got the SUV that I wanted...I didn’t have to settle. Thank you again Daniel for your outstanding work, and working with me. More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Johnson
Aug 24, 2020 -

Darrell Waltrip Buick GMC responded

Ashley, thank you again for taking the time to let us know how we did. We appreciate your business and your review. We hope you have a great day!

August 21, 2020

My experience with Dennis was great. He was very accommodating. He took the extra steps to make sure I was comfortable with our purchase. When we are looking for our next vehicle we will be coming t More

by ARector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Calvin Frey, Dennis Foster
Aug 24, 2020 -

Darrell Waltrip Buick GMC responded

Alex, thank you for your kind review; we are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC! Dennis is awesome and always takes care his customers' needs. It was a pleasure working for you and getting you the vehicle you wanted. Thank your business. We are looking forward to seeing you soon.

August 21, 2020

I was in the market for a preowned vehicle. This was the only dealer in this part of the country who gave me the exact vehicle, in excellent condition, and affordable price. I told them what I was able to s More

by Ericbowen71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Candice Dufrane, Eric Stewart, Mark Gray
Aug 24, 2020 -

Darrell Waltrip Buick GMC responded

Eric, we're glad you had such a wonderful experience with us! We treated you like family because you are family to us. It was a pleasure meeting you and helping you in your quest for the perfect vehicle. We are looking forward to seeing you soon. Thank you for your business.

August 18, 2020

They were great .Treated us with kindness and respect plus they financed me when no one else would I'd give them an A+ Thanks Guys More

by vintagedocs06
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Daniel Johnson, Victoria Malone
Aug 24, 2020 -

Darrell Waltrip Buick GMC responded

We are very happy to have provided you with such a positive experience! We are the ones that should be thanking you for your business and your review. We are looking forward to seeing you soon.

August 18, 2020

Professional and efficient. I felt he was being honest and helpful at every point. There was a speed bump with me purchasing the vehicle and Darrell went above and beyond to find a solution! More

by Mjbouchard2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Kyle Kemp
Aug 24, 2020 -

Darrell Waltrip Buick GMC responded

Michael, we're so glad that we were able to go above and beyond your expectations! We enjoyed having you here and find the truck you wanted. Thank you for your service! We are looking forward to seeing you soon.

August 18, 2020

Everyone we worked with were caring, knowledgeable and patient. You could tell they loved their job and loved their boss. I wouldn't go anywhere else. More

by Carollee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Ben Biddy, Eric Stewart
Aug 24, 2020 -

Darrell Waltrip Buick GMC responded

We really appreciate your positive review! Our team is awesome and provide our customers with the best experience possible. Thank you so much for the kind words. We are looking forward to seeing you again soon.

August 18, 2020

The guys at Darrell waltrip Buick GMC are a 1st class act all the way I look forward to buying another vehicle from them in the future More

by Tom Jeffery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Biddy, Eric Stewart
Aug 24, 2020 -

Darrell Waltrip Buick GMC responded

Tom, we really appreciate your positive review! It was our pleasure to work for you and make your experience special. We are looking forward to seeing you soon.

August 18, 2020

The dealership was great. Everything. The staff was amazing. The process was easy. We traveled 179 (one way) miles from Alabama and would gladly do it again. They were very patient and explained everyt More

by Sheldonb0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Victoria Malone
Aug 24, 2020 -

Darrell Waltrip Buick GMC responded

We are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! We are flattered that you drove 179 miles to come see us and we are glad that the team didn't disappoint you. Thank you so much for your business and your great review. We are looking forward to seeing you soon!

August 18, 2020

Daniel was the most patient sales person I have ever met. He was honest and up front and wasn't pushy. He truly worked hard to get me a vehicle that I would be happy with. The customer service at the dealers More

by "Champagne taste beer pocketbook"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Dobbs, Tuan Nguyen, Loren Vanderkooi, Candice Dufrane, Daniel Johnson, Victoria Malone
Aug 21, 2020 -

Darrell Waltrip Buick GMC responded

We're glad you had such a wonderful experience with us! Daniel is awesome and always go the extra step to help his customers. We work as a team with customer service in mind so we are not surprised that Ben jumped in to help out. Thank you for your business and your review. We are looking forward to seeing you soon.

August 17, 2020

Roman was very nice and professional. No pressure tactics at all. 5 star experience!!! Would recommend very highly. The showroom and grounds were immaculate looking as well. More

by Chris Sloan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Roman Chortyk
Aug 18, 2020 -

Darrell Waltrip Buick GMC responded

Chris, we really appreciate your positive review! Roman is very caring and customer service oriented. We are very proud of our facility so we are glad that you liked it. Thank you for your business and your review. We are looking forward to seeing you soon.

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