
Darrell Waltrip Buick GMC
Franklin, TN
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The dealership was great. Everything. The staff was amazing. The process was easy. We traveled 179 (one way) miles from Alabama and would gladly do it again. They were very patient and explained everyt amazing. The process was easy. We traveled 179 (one way) miles from Alabama and would gladly do it again. They were very patient and explained everything and went over every detail to make sure my wife had the vehicle she wanted. More
Daniel was the most patient sales person I have ever met. He was honest and up front and wasn't pushy. He truly worked hard to get me a vehicle that I would be happy with. The customer service at the dealers He was honest and up front and wasn't pushy. He truly worked hard to get me a vehicle that I would be happy with. The customer service at the dealership was great! I walked in and Benjamin greeted my and did not seem to mind that I already had a sales person. He gladly got Daniel and offer to help if I needed anything else. He also came back to let me know that Daniel would be right with me. More
Professional and efficient. I felt he was being honest and helpful at every point. There was a speed bump with me purchasing the vehicle and Darrell went above and beyond to find a solution! and helpful at every point. There was a speed bump with me purchasing the vehicle and Darrell went above and beyond to find a solution! More
Everyone we worked with were caring, knowledgeable and patient. You could tell they loved their job and loved their boss. I wouldn't go anywhere else. patient. You could tell they loved their job and loved their boss. I wouldn't go anywhere else. More

Roman was very nice and professional. No pressure tactics at all. 5 star experience!!! Would recommend very highly. The showroom and grounds were immaculate looking as well. at all. 5 star experience!!! Would recommend very highly. The showroom and grounds were immaculate looking as well. More
Great experience!!!! Enjoyed how patient Daniel was. He gave great customer service and would definitely recommend him to my family and friends. They had just the body style I was looking for! gave great customer service and would definitely recommend him to my family and friends. They had just the body style I was looking for! More
I made an appointment because my recently purchased Honda HR-V had a wet driver's side floorboard. Everything was fixed while I waited! Great Customer Service! Everyone I've encountered has been very kind a HR-V had a wet driver's side floorboard. Everything was fixed while I waited! Great Customer Service! Everyone I've encountered has been very kind and accommodating! More