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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,257 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,257 reviews

August 18, 2020

The guys at Darrell waltrip Buick GMC are a 1st class act all the way I look forward to buying another vehicle from them in the future More

by Tom Jeffery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Biddy, Eric Stewart
Aug 24, 2020 -

Darrell Waltrip Buick GMC responded

Tom, we really appreciate your positive review! It was our pleasure to work for you and make your experience special. We are looking forward to seeing you soon.

August 18, 2020

The dealership was great. Everything. The staff was amazing. The process was easy. We traveled 179 (one way) miles from Alabama and would gladly do it again. They were very patient and explained everyt More

by Sheldonb0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Victoria Malone
Aug 24, 2020 -

Darrell Waltrip Buick GMC responded

We are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! We are flattered that you drove 179 miles to come see us and we are glad that the team didn't disappoint you. Thank you so much for your business and your great review. We are looking forward to seeing you soon!

August 18, 2020

Daniel was the most patient sales person I have ever met. He was honest and up front and wasn't pushy. He truly worked hard to get me a vehicle that I would be happy with. The customer service at the dealers More

by "Champagne taste beer pocketbook"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Dobbs, Tuan Nguyen, Loren Vanderkooi, Candice Dufrane, Daniel Johnson, Victoria Malone
Aug 21, 2020 -

Darrell Waltrip Buick GMC responded

We're glad you had such a wonderful experience with us! Daniel is awesome and always go the extra step to help his customers. We work as a team with customer service in mind so we are not surprised that Ben jumped in to help out. Thank you for your business and your review. We are looking forward to seeing you soon.

August 18, 2020

Professional and efficient. I felt he was being honest and helpful at every point. There was a speed bump with me purchasing the vehicle and Darrell went above and beyond to find a solution! More

by Mjbouchard2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Kyle Kemp
Aug 24, 2020 -

Darrell Waltrip Buick GMC responded

Michael, we're so glad that we were able to go above and beyond your expectations! We enjoyed having you here and find the truck you wanted. Thank you for your service! We are looking forward to seeing you soon.

August 18, 2020

Everyone we worked with were caring, knowledgeable and patient. You could tell they loved their job and loved their boss. I wouldn't go anywhere else. More

by Carollee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Ben Biddy, Eric Stewart
Aug 24, 2020 -

Darrell Waltrip Buick GMC responded

We really appreciate your positive review! Our team is awesome and provide our customers with the best experience possible. Thank you so much for the kind words. We are looking forward to seeing you again soon.

August 17, 2020

Normally going to a car dealership, as a female, I am not treated as well as I expect. But that was not the case here More

by mlcollins3
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Tuan Nguyen, Jimmy White, Kyle Kemp
Aug 18, 2020 -

Darrell Waltrip Buick GMC responded

Melinda, thank you again for taking the time to let us know how we did. It was a pleasure meeting you and it makes us proud that our team exceeded your expectations. Thank you for your business. We hope you have a great day!

August 17, 2020

Roman was very nice and professional. No pressure tactics at all. 5 star experience!!! Would recommend very highly. The showroom and grounds were immaculate looking as well. More

by Chris Sloan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Roman Chortyk
Aug 18, 2020 -

Darrell Waltrip Buick GMC responded

Chris, we really appreciate your positive review! Roman is very caring and customer service oriented. We are very proud of our facility so we are glad that you liked it. Thank you for your business and your review. We are looking forward to seeing you soon.

August 16, 2020

Great experience!!!! Enjoyed how patient Daniel was. He gave great customer service and would definitely recommend him to my family and friends. They had just the body style I was looking for! More

by TQuinn1920
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Daniel Johnson
Aug 18, 2020 -

Darrell Waltrip Buick GMC responded

Tiffany, we are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! It was a real pleasure meeting you and working for you. It makes us very happy that Daniel and the team helped you get the car you wanted. Thank you for your business and your review. We are looking forward to seeing you soon.

August 15, 2020

I made an appointment because my recently purchased Honda HR-V had a wet driver's side floorboard. Everything was fixed while I waited! Great Customer Service! Everyone I've encountered has been very kind a More

by mstopp70
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Stewart
Aug 18, 2020 -

Darrell Waltrip Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! Customer service excellence is what our team strives for. Thank you for taking the time to leave us a great review.

August 15, 2020

We had a great experience buying our Civic this morning. Roman was easy to work with and not pushy at all! Would use again! Thanks guys! More

by adsloan76
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Roman Chortyk
Aug 18, 2020 -

Darrell Waltrip Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! It makes us very happy that you enjoyed your experience and that Roman helped facilitate the process. We are looking forward to seeing you soon. Thank you for your business.

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