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Darrell Waltrip Buick GMC

Franklin, TN

4.8
1,266 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,266 reviews

April 30, 2020

My search for my new car didn't go much further than GMC Darrell Waltrip once Roman contacted me. I submitted my inquiry on-line, Roman was quick to follow up which I appreciated. He even offered to brin More

by Branden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Chortyk
May 01, 2020 -

Darrell Waltrip Buick GMC responded

Branden, we're so glad that we were able to go above and beyond your expectations! Roman is the ultimate professional and is always willing to make the extra step to ensure his customers are happy. We operate differently than most domestic brands as we mainly focus on the customer service aspect of our business.. Thank you so much for your review and your trust. Please feel free to reach out anytime if you need anything.

April 27, 2020

Great experience. Great inventory. Kyle was a pleasure to work with. I would highly recommend anyone looking for a GMC/Buick to visit Darrel Waltrip Auto Group. More

by Jonwieland
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Kyle Kemp
May 01, 2020 -

Darrell Waltrip Buick GMC responded

Jon, thank you again for taking the time to let us know how we did. Kyle is a rockstar and the feedback we get from his customers show. We hope you have a great day and please do not hesitate to contact us if you need anything in the future.

April 25, 2020

Excellent in the midst of covid-19. Kyle was efficient and helpful to get a trade done quickly and easily. There was good precautions taken to protect all. More

by Scott Weaver
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Kyle Kemp
Apr 27, 2020 -

Darrell Waltrip Buick GMC responded

Scott, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. Our customers' safety and satisfaction are our main priorities. Thank you for your business and review!

April 22, 2020

This is the second time we have bought a vehicle from Darrell Waltrip GMC. Every time we have worked with the entire team they have taken every measure to ensure we get the best deal possible. We have tr More

by K.K.
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Kyle Kemp
Apr 27, 2020 -

Darrell Waltrip Buick GMC responded

Thank you for taking the time to leave a review for us at Darrell Waltrip Buick GMC. We're happy we could meet your expectations! We are very grateful for your loyalty and your kind words. We are looking forward to seeing you soon for the third one!

April 15, 2020

Aksana was awesome during the process! She can sweeten any deal up for you! Great customer service! I would buy from Darrell Waltrip GMC again! Great experience! 5 Stars isn’t enough for Aksana or the dea More

by 1992granthill
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, AKSANA CAMPBELL
Apr 18, 2020 -

Darrell Waltrip Buick GMC responded

Grant, we're glad you had such a wonderful experience with us! It makes us very happy that you found the truck you wanted, It looks so good. Thank you for your review and your business. We're looking forward to seeing you soon.

April 14, 2020

The people we worked with were very helpful. They were very eager to make contact with us. I had contacted the dealership through a chat and the people worked hard to get exactly what we wanted. More

by Lindsay
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Calvin Frey, Kyle Kemp
Apr 18, 2020 -

Darrell Waltrip Buick GMC responded

Lindsay, we are very happy we could provide you with a positive experience! In the current situation, we are trying to make our customers and employees as safe as possible. Thank you for your business and your review.

April 13, 2020

Fantastic experience and great service! Worked with me to make sure I got the right great deal. No pressure environment and look forward to coming back. More

by sgilbert23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Kyle Kemp
Apr 18, 2020 -

Darrell Waltrip Buick GMC responded

We really appreciate your positive review! Thank you for your business. Please make sure to let us know if you need anything in the future!

April 13, 2020

Everything about purchasing a car through Darrell Waltrip was professional. Team treated me with respect and worked diligently to get the deal I was looking for. No high pressure. Just plain straightforward More

by Dwags
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Kyle Kemp
Apr 18, 2020 -

Darrell Waltrip Buick GMC responded

We are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! Thank you for your business and your review. We're looking forward to seeing you again soon.

April 13, 2020

Kyle and Eric were great to work with. They made it easy to trade in my truck while making sure I got the best deal possible on my new vehicle More

by jake
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Kyle Kemp
Apr 18, 2020 -

Darrell Waltrip Buick GMC responded

Jake, we're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Buick GMC. Thank you for your business and your review. We're looking forward to seeing you again soon.

April 10, 2020

Aksana was very professional and patient with me. I drove a few cars until I found the perfect one for me. Thank you all so More

by dmgotreau
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Candice Dufrane, Eric Stewart, AKSANA CAMPBELL
Apr 12, 2020 -

Darrell Waltrip Buick GMC responded

Donna, we're glad you had such a wonderful experience with us! Aksana is a rockstar. She always goes above and beyond to make sure her customers get the perfect vehicle within their budget. It was a pleasure meeting and doing business with you. Thank you from the bottom of our hearts.

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