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Darrell Waltrip Subaru

Franklin, TN

4.9
490 Reviews

1450 Murfreesboro Rd

Franklin, TN

37067

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490 Reviews of Darrell Waltrip Subaru

August 18, 2026

Very friendly and knowledgeable employees. Amanda was very helpful and answered all of our questions. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dlugas
Aug 19, 2026 -

Darrell Waltrip Subaru responded

Ted, thank you for the fantastic review! We're so glad Amanda was able to make your visit a great one by answering all of your questions and providing the helpful, knowledgeable service you deserve. We'll be sure to pass along your compliments to her! We appreciate you choosing Darrell Waltrip Subaru and hope to see you again soon!

August 17, 2026

Brian was very informative and helped me out. He’s great to work with. Very professional and courteous. More

by Keithclaverie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brock
Aug 19, 2026 -

Darrell Waltrip Subaru responded

Keith, thank you for the wonderful review! We're thrilled to hear that Brian was informative, professional, and courteous throughout your visit — that's exactly the level of service we strive to provide every day. We'll make sure Brian knows how much you appreciated him! We look forward to seeing you again at Darrell Waltrip Subaru!

August 16, 2026

Rockin-Rodney was great. No issues - great experience all around. This is my second Darrell Waltrip vehicle. More

by mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney
Aug 22, 2026 -

Darrell Waltrip Subaru responded

Thank you, Mike! We love hearing that Rodney took great care of you and that everything went smoothly. Earning your trust for a second Darrell Waltrip vehicle means a lot to our entire team — that kind of loyalty is something we never take for granted. We hope to see you again for number three!

August 16, 2026

Bryan does a great job of getting things going and explaining everything about the service. Key is trust, that's a huge deal for a car you love. Nice work guys! More

by Miles Butterball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bock, Mark Smallwood
Aug 22, 2026 -

Darrell Waltrip Subaru responded

Thank you, Miles! We're so glad Bryan was able to make the process clear and easy from the start. You're absolutely right — trust is everything, especially when it comes to a car you love. We'll pass your kind words along to Bryan and the team. We appreciate you and look forward to taking care of you again at Darrell Waltrip Subaru!

August 13, 2026

Everyone is always helpful, courteous and kind. They pay a lot of attention to details More

by krose0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bock
Aug 17, 2026 -

Darrell Waltrip Subaru responded

Thank you so much for the kind words and perfect scores! We truly believe that every detail matters, and it's wonderful to know that our team's helpfulness, courtesy, and attention to detail have made a lasting impression. That consistent experience is something we work hard to deliver every single visit. We appreciate your loyalty and look forward to seeing you again at Darrell Waltrip Subaru!

August 10, 2026

This was my first time at the dealership for maintenance and I elected to wait while my vehicle was being serviced. The waiting room was very comfortable and spacious. There were approximately 15-20 peopl More

by rbrasich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bock
Aug 13, 2026 -

Darrell Waltrip Subaru responded

Welcome to the Darrell Waltrip Subaru family, rbrasich, and thank you for the 5-star review! We're so glad your first maintenance visit was a great one. We put a lot of thought into making our waiting area a comfortable space, so it's wonderful to hear it made a difference during your visit. We hope every future trip feels just as smooth and efficient — we look forward to seeing you again!

August 05, 2026

We bought a like-new Subaru Ascent from Darrell Waltrip & were so impressed with this dealership. From the moment we walked in, until we left with our new vehicle, we were treated like family! Whether it w More

by S&J Stephens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Mcintyre, Sonja Ray, Andrew LaFramboise, Jimmy Harris, Josh Beauvais
Aug 07, 2026 -

Darrell Waltrip Subaru responded

S&J Stephens, thank you so much for taking the time to share such a wonderful review! We are absolutely thrilled to hear that your experience with us — from the moment you walked in to your first service visit — was everything you hoped for and more. It means the world to us that Sonja Ray, Rodney, and Andrew each made such a positive impression. That "treated like family" feeling is exactly what we aim for, and it's incredibly rewarding to know our entire team delivered that from start to finish. We'll make sure to pass your kind words along to each of them! We're so glad you chose Darrell Waltrip Subaru for your Ascent and we look forward to continuing to take great care of you for years to come. Thank you again for the recommendation — it truly means everything to us!

August 02, 2026

Rob and Amanda and Zach did an awesome job. I was able to purchase a car from Robert in Sales a few months ago and recently got into an accident. Between Rob and Amanda helping me feel comforta More

by trcouture18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Selph, Robert Moore, Zach Hendricks, Amanda Dlugas
Aug 03, 2026 -

Darrell Waltrip Subaru responded

Thelma, thank you so much for this wonderful review, and we are relieved to hear you are okay after your accident! It is heartwarming to know that Rob and Amanda were able to help keep you calm during such a stressful situation, and that Zach jumped in to get the parts ordered and your car on the path to being repaired. That kind of seamless teamwork across our sales, service, and parts departments is something we are truly proud of. We will make sure Rob, Amanda, and Zach all hear your kind words — they absolutely deserve the recognition. Wishing you a smooth and speedy repair, and we look forward to continuing to take care of you!

August 01, 2026

The service has never been below excellent! The staff is very knowledgeable and friendly. We are always greeted and treated as if we are the most important people there. The updates and attenti More

by Tabitha Steadman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Brock, Boomer Alvord
Aug 04, 2026 -

Darrell Waltrip Subaru responded

Tabitha, what an incredible compliment — thank you so much! Making every customer feel like the most important person in the building is truly the standard we strive for every single day, and it means the world to hear that our team consistently delivers that experience for you. We take a lot of pride in being knowledgeable, attentive, and keeping our customers in the loop, so your kind words genuinely make our day. We appreciate your continued trust in Darrell Waltrip Subaru and look forward to keeping that streak of excellent service going!

August 01, 2026

Dani Johnson was a rock star in her ability to answer questions about the products and in putting together a deal that fit my needs, Her knowledge of the car and her ability to share the features helped More

by madeline
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dani Johnson, Chris Brittain
Aug 04, 2026 -

Darrell Waltrip Subaru responded

Thank you, Madeline! We love hearing that Dani was able to answer all your questions, put together a deal that worked for you, and make sure you felt confident and informed getting behind the wheel. That combination of product knowledge and genuine care for the customer is what makes her so special. We will be sure to pass along your rock star shoutout to her! We appreciate you choosing Darrell Waltrip Subaru and hope you are enjoying every mile in your new car!

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