
Dave Hallman Chevrolet
Erie, PA
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Did Not Correct Issue On my brand new 2018 traverse there is play on my right rear toe link that has been verified by another shop. We brought it to Hallmans because it is On my brand new 2018 traverse there is play on my right rear toe link that has been verified by another shop. We brought it to Hallmans because it is where we purchased the vehicle and wanted the issue addressed under warranty. However, we were told that there was nothing wrong with the vehicle and nothing was done to the vehicle to correct it. We then went back to the other shop and they once again confirmed The play and showed my husband The issue firsthand. The customer service at Hallmans was good, everybody was friendly enough but the fact that the issue wasn't corrected and I have to pay another shop to correct is very dissatisfying. More
Great service experience!!! Great service, timely appointment, loaner car while my new car was being repaired. Problem with my new car was unexpected and fairly serious. It was t Great service, timely appointment, loaner car while my new car was being repaired. Problem with my new car was unexpected and fairly serious. It was taken in and work started the same day that I took the car to the dealership and finished the very next day. Rick Burkett and service foreman Timothy were extremely attentive and QUALIFIED. I couldn't have been more pleased with the treatment that I received. More
Dupped I paid over $24,000 for a truck that in less then 3 months has bubbles in the bed fender from concealed rust. Hallmans seem unwilling to do anything a I paid over $24,000 for a truck that in less then 3 months has bubbles in the bed fender from concealed rust. Hallmans seem unwilling to do anything about it. I was happy at first with the truck and was telling people to go there for the service and because of the drive train warranty and i was going to bring my daughter there for a new SUV as she has an amazing credit score! I even told my wife next year when we replace her Exuinox we are going to Hallman's now there is zero chance and would not refer them to anyone.... Wait they did offer to fix it for more then $3,000.00!! More
Excellent I give a five star rating because every time I visit Dave Hallman Chevrolet Rick is so very personable polite and efficient he makes me want to come b I give a five star rating because every time I visit Dave Hallman Chevrolet Rick is so very personable polite and efficient he makes me want to come back More
Quick, efficient and accommodating! Always exemplifying the meaning of customer service. I called over the holiday season and they were able to fit me in as soon as possible. Always exemplifying the meaning of customer service. I called over the holiday season and they were able to fit me in as soon as possible. More
Great Service Would like to thank Rick for getting in and out in a timely matter. I'm from out of town and mother is in hospital. He was very thoughtful and kind. R Would like to thank Rick for getting in and out in a timely matter. I'm from out of town and mother is in hospital. He was very thoughtful and kind. Rick had made my day alittle less stressful. So for that Thank you very much. More
Excellant customer service The body shop customer service was excellant. The estimate was spot on and reasonable. The finished product was perfect and looked OEM. Would recommen The body shop customer service was excellant. The estimate was spot on and reasonable. The finished product was perfect and looked OEM. Would recommend to others. Very satisfied. More
Cannot diagnose the problem! Have to take my vehicle back. Had to take my vehicle back. They did not diagnose the problem Same thing as before, had to take my vehicle back 3 times before it was fixed!!!!!! Had to take my vehicle back. They did not diagnose the problem Same thing as before, had to take my vehicle back 3 times before it was fixed!!!!!! More
Service Thebare very good at getting you into a vehicle.takes a few hours but they get it done..the body shop could use some work..they fixed my van after i g Thebare very good at getting you into a vehicle.takes a few hours but they get it done..the body shop could use some work..they fixed my van after i got hit and the seals they put in are bad also they hooked up my tail lights wrong..i but the brakes on and the back up lights came on More
Great service Quality service. Kept informed of when truck would be finished and what it needed. Everything was repaired and service bulletin was performed to get t Quality service. Kept informed of when truck would be finished and what it needed. Everything was repaired and service bulletin was performed to get truck up to date More