
Dave Sinclair Ford
St Louis, MO
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Service with a smile I am always very pleased with the service that I get from the team in the Service Department. Matt Hackney always takes care of me and he always does I am always very pleased with the service that I get from the team in the Service Department. Matt Hackney always takes care of me and he always does an excellent job. More
Great Experience Overall I got a new truck with a good trade in at a very good price. We are a Ford Fleet purchaser and I had a little trouble when I came in getting shuffled I got a new truck with a good trade in at a very good price. We are a Ford Fleet purchaser and I had a little trouble when I came in getting shuffled between Les and another salesman, but in the end Gary took care of me and I got what I was looking for. More
Not satisfied with service department or advisor I had an appointment to repair the sync system on my 2017 Fusion. I brought it in the evening before the appointment. My car was not even worked on th I had an appointment to repair the sync system on my 2017 Fusion. I brought it in the evening before the appointment. My car was not even worked on the day of the appointment despite my calling in twice to get the status of the repair. So why make an appointment if the car isn’t even going to be checked out? The car was able to be picked up the following afternoon. However, I now have since discovered that the original problem still exists. The sync system was updated but that has not resolved the original problem. More
Poised and Patient Dave Sinclair Ford has always been a pleasure to work with. They know what they're talking about, and they work hard to find you the answers you need. Dave Sinclair Ford has always been a pleasure to work with. They know what they're talking about, and they work hard to find you the answers you need. I especially appreciated how patient the staff was with me as I purchased a vehicle on my own for the first time. I never felt judged or as though I was a burden to their time, and when making such a large purchase, that empathy piece went a long way. More
Thank you Matt Hackney! I went in to have my brakes worked on and they were much worse then I thought and everyone was very helpful. Matt got me a car to drive and the servi I went in to have my brakes worked on and they were much worse then I thought and everyone was very helpful. Matt got me a car to drive and the service department had my car ready when they said they would. I was given great customer service. Thank you. More
Timely oil change appreciate car wash answered my question a I like the multi point check Matt was friendly and answered my question about air bag Appreciate car wash Oil change in timely fashion Comfortable I like the multi point check Matt was friendly and answered my question about air bag Appreciate car wash Oil change in timely fashion Comfortable waiting area with TV More
Oil change Without as appointment the job was done in about 45 minutes. The person at the write up desk was great. He was very helpful and courteous. Without as appointment the job was done in about 45 minutes. The person at the write up desk was great. He was very helpful and courteous. More
Elegant experience Would definitely recommend the service department to everyone I know .. Very happy with the whole experience. The turn around time was the best. My s Would definitely recommend the service department to everyone I know .. Very happy with the whole experience. The turn around time was the best. My service writer was very helpful and knowledgeable. More
Service I have had service here since I purchased my vehicle. Mike has been great in helping me keep my service up to date and helping my finances by not sell I have had service here since I purchased my vehicle. Mike has been great in helping me keep my service up to date and helping my finances by not selling me something I don’t need at this time! Thank you! More
Quality Service Have bought vehicles, used and new from Dave Sinclair, and had them serviced for over 20 years. Could not find a better dealership to deal with. Have bought vehicles, used and new from Dave Sinclair, and had them serviced for over 20 years. Could not find a better dealership to deal with. More