Dave Sinclair Ford

Very helpful I was not sure how to go about getting a new key fob for one that was lost. Serviceman took care of insurance , and new fob. I do not know the name of I was not sure how to go about getting a new key fob for one that was lost. Serviceman took care of insurance , and new fob. I do not know the name of. The actual repairman, but he was very helpful also when he brought my car out More

Operational not Mechanical issues The 3 star rating is due to operational issues not mechanical from the service department. I made an "appointment" for Monday Aug. 5th and night drop The 3 star rating is due to operational issues not mechanical from the service department. I made an "appointment" for Monday Aug. 5th and night dropped Aug. 4th. On or about August 7th I called to check status and was told that the "appointment" was a "drop-off" schedule not repair schedule. Dave Sinclair had my truck for nearly two weeks before even looking at the vehicle. This was not made clear to me at time of arranging the appointment. I was later told this was normal for processing vehicles through the shop? How many people can do without a vehicle for that period of time? This caused tension between the Service Agent (Matt Hackney) and myself. Nothing but praise for Matt and the assigned mechanic (unknown) as it was a very difficult diagnosis and repair. Matt elevated to Ford engineers to find resolution which was achieved. Dave Sinclair had my vehicle 4 weeks! Again, very much appreciate Matt's professionalism during what appears to be a very tumultuous issue Dave Sinclair has put their service agents in. I own and have purchased many Ford vehicles, my latest from Bommarito in Hazelwood. Maximum appointment for service turn-around 2-days. More

Long but worth it. Took a little while to get help from a salesperson, but after that everything went pretty smooth. I am happy with my decision to buy from Dave Sinclai Took a little while to get help from a salesperson, but after that everything went pretty smooth. I am happy with my decision to buy from Dave Sinclair Ford. More

Very friendly staff Staff was very professional and friendly. I was not impressed with the detailing and predelivery of the vehicle. Wish the test drive was longer. Six m Staff was very professional and friendly. I was not impressed with the detailing and predelivery of the vehicle. Wish the test drive was longer. Six miles for a fifty thousand dollar vehicle isn't much of a test drive. More

Feel like I made new friends I feel confident that I got people's best efforts. I was treated like a good friend, and given every consideration you would expect from the nicest pe I feel confident that I got people's best efforts. I was treated like a good friend, and given every consideration you would expect from the nicest people you could ever meet. I believe Dave Sinclair Ford treats working people right. More

Prompt and helpful! Matt is awesome to work with. He got my car in right away and assessed multiple issues hat needed to be repaired. I had to bring my car back for one m Matt is awesome to work with. He got my car in right away and assessed multiple issues hat needed to be repaired. I had to bring my car back for one more assessment and it was a simple repair that was corrected right away. We bring all of our business and personal vehicles to him and will continue to do so! Highly recommended! More

Everyone very friendly and helpful I would just suggest that you clarify with new vehicle purchases that you recommend oil changes at every 5000 miles and not what the Ford app recommen I would just suggest that you clarify with new vehicle purchases that you recommend oil changes at every 5000 miles and not what the Ford app recommends. More

Very nice bunch of guys! The guys spent so much time with me and went above and beyond just to get me the truck I wanted! Everyone made you feel right at home from the second The guys spent so much time with me and went above and beyond just to get me the truck I wanted! Everyone made you feel right at home from the second you walked in the door. Would recommend these guys to anyone! More

Poor to unorganized It seemed to me very hectic u ask a guestion the person that l ask did not know this is not meant for Kevin Sherlock I was suppose to talk to him put It seemed to me very hectic u ask a guestion the person that l ask did not know this is not meant for Kevin Sherlock I was suppose to talk to him put was sent some one else I have ask three times for a owner manual I finally went and bought one I still do not have the title for the car I have called twice I would write more it won’t let me More

Great service! Dave Sinclair has the best sales representatives around. Gary Mull & Steve (finance office) took great care of us and made sure everything was right. Dave Sinclair has the best sales representatives around. Gary Mull & Steve (finance office) took great care of us and made sure everything was right. We will definitely reccommend Dave Sinclair Ford to family and friends. More