Dave Sinclair Ford

Carbon Monoxide Recall Guess service went well. Airbag light on dash when we picked up SUV. I realize one has nothing to do with other, but still light was not on before we Guess service went well. Airbag light on dash when we picked up SUV. I realize one has nothing to do with other, but still light was not on before we dropped car off. Had to make another appt for Monday. A bit annoying having to drop car off again now. More

New Car Purchase We bought a new 2017 Explorer and was treated great. Would recommend our salesman Mike Havicon. Mike treated us great and found us the vehicle we were We bought a new 2017 Explorer and was treated great. Would recommend our salesman Mike Havicon. Mike treated us great and found us the vehicle we were looking for! More

Review of service last week 12/8/17 Overall ok, We got in and out on time for the oil change and multi-point inspection.. However, we didn't receive the usual "print-out" of all the ite Overall ok, We got in and out on time for the oil change and multi-point inspection.. However, we didn't receive the usual "print-out" of all the items that were checked/inspected. Two days later the air pressure in all four tires was low and we had to stop at the Auto Tire shop in Oakville to put more air back in. There was no change in outdoor temperature in either day. This makes us wonder if the tires were even inspected and the air pressure checked. We have no way of knowing since we never received any kind of print-out. The technician simply came out and said that "everything is ok", and we were then on our way. More

Great Sales & Service My husband & I have been buying our vehicles from & having them serviced at this dealership for the past 20 years. They will go above board to get yo My husband & I have been buying our vehicles from & having them serviced at this dealership for the past 20 years. They will go above board to get you the vehicle that you want. My recent purchase (Transit Connect) has many features that I was not familiar with. Mike Havicon (sales person) made sure I knew how to use & set these up, especially connecting my smart phone. I also have all service work taken care of here. Bruce Naes (service dept.) makes sure all work is done correctly & gives great advice on how to keep my Transit running smoothly. More

Great follow through I was interested in a Ford product having rented several for work over the years. I reached out to Dave Sinclair Ford and was greatly impressed in how I was interested in a Ford product having rented several for work over the years. I reached out to Dave Sinclair Ford and was greatly impressed in how they worked to find the car I was interested in. The entire team was very responsive and very helpful. Picking up the car went very well, the dealership team helped in the setup and getting me on the road. I now know more of why the Dave Sinclair Ford team is so dependable. More

Warranty Repair The extended warranty that we purchased was utilized on this visit. Staff were very helpful and considerate of our needs while vehicle was in the shop The extended warranty that we purchased was utilized on this visit. Staff were very helpful and considerate of our needs while vehicle was in the shop. We were informed of every procedure taken and the repair was quick and successful. More

Very pleasant and efficient. I purchased my Ford Focus at Dave Sinclair Ford and have been going back for routine maintenance ever since. Dan Whittley was especially helpful and I purchased my Ford Focus at Dave Sinclair Ford and have been going back for routine maintenance ever since. Dan Whittley was especially helpful and pleasant. This was a routine oil change and tire rotation, and everything went smoothly and efficiently. More

Happy customer 6 times over We've bought 6 cars from Dave Sinclair. Honest, helpful people. See Kevin Sherlock in sales! He is the best! No pressure and he really cares about his We've bought 6 cars from Dave Sinclair. Honest, helpful people. See Kevin Sherlock in sales! He is the best! No pressure and he really cares about his customers. He checks in with us throughout the year to make sure everything is going well. No gimmicks or hidden fees here. More

A pleasure to deal with such nice people When I arrived at the dealership I was greeted with courtesy and a real interest in helping me find what I was looking for. The salesman took his time When I arrived at the dealership I was greeted with courtesy and a real interest in helping me find what I was looking for. The salesman took his time and offered a lot of information and answered all of my questions It was a pleasure working with him and everyone there, I would recommend Dave Sinclair to anyone looking for a vehicle. More

Pleasantly Surprised I had a minor question after my oil change service, and after I spoke to the service rep, he called back with a bonus given to my account for a slight I had a minor question after my oil change service, and after I spoke to the service rep, he called back with a bonus given to my account for a slight overlook. Unexpected, but certainly appreciated. This is the second time that this service rep has done something like this. I hope they are all doing as well for their customers! More